Telstra
3.4 of 5 144 reviews
www.telstra.com.au Melbourne, Australia 5000+ Employees

144 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good place to learn, bad place to stay.

Pre Sales (Former Employee)
Melbourne (Australia)

ProsVery broad product range and lots of opportunities to be exposed to different technical disciplines. If you want to move disciplines it is easy to transition into a new field.
Generally good sales management, with the usual individual exceptions.
Pay is pretty good for the moderate effort and commitment required.

ConsA lot of people who have been there too long and are institutionalised.
No real return for hard work - the Telstra way is to coast along at a 'pretty good' level, because there is no real incentive to move from 'pretty good' to 'very good'.

Advice to Senior ManagementA good 'up or out' policy would help clear the place out, but it wouldn't be implemented properly.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Interesting but exhausting, emotionally & physically. Must have ability to 'reset' each day

    Customer First Champion (Former Employee)
    Perth, Western Australia (Australia)

    I worked at Telstra full-time for more than a year


    Pros: Interesting, great experience. Paid training & qualification of Cert.3 in Contact Centre from Franklyn Institute. Uncapped bonus structure bases on kpi/metric performance mix… Cons: Some of the performance metrics aren't fair as they are dependent on customers choosing to do something they may not want to do after being… Advice to Senior Management: Not sure there.. good luck Telstra Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great Services, Customer First Attitude and Good Culture to work in

    Account Manager (Current Employee)
    London, England (UK)

    I have been working at Telstra full-time for more than a year


    Pros: Culture, range & depth of services, global reach. Cons: Some delays to new services - UC & Cloud – I'm optimistic about the outlook for this company… More
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