There are newer employer reviews for Telstra

Good or bad can depend on which team you work in, although Telstra Media does it's best to have a good culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Producer in Sydney (Australia)
Former Employee - Producer in Sydney (Australia)

I worked at Telstra

Pros

Telstra Media - Great resources, great bargaining power outside, good name to have on your resume, brings great opportunities to do big things if you have the buy in of senior management and your boss, and some really great people to work with

Cons

Orgn lacks a clear culture across teams, very dependent on your team manager, for an online business still has a lot of people who don't really get the internet - great in the access side, but not so great in content side, political, bureaucratic, red tape - join if you know your boss will have your back

Advice to ManagementAdvice

Culture determines success of initiatives, and a lack of culture and politicking is killing a lot of great initiatives

No opinion of CEO
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  1. Bureaucratic but innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Group Manager in Melbourne (Australia)
    Former Employee - Group Manager in Melbourne (Australia)

    I worked at Telstra

    Pros

    Large budgest mean big projects, many of which are innovative and interesting. The speed of the 3G rollout, for example, was both impressive and well executed. The company makes an effort to balance life / work, though not all seem to take it.

    Cons

    Bureaucratic nonsense can be very frustrating. The company requires change to accommodate privatization and competition, but internal resistance is often a problem. Interdepartmental squabbles can undermine projects. Marketing is often weak, inconsistent and not well thought through, though this does appear to be changing.

    Advice to ManagementAdvice

    Align department goals across the company and avoid rewarding those engaged in an interdepartmental blame game. Look world wide for best practices in customer service. Take credit for the innovations the company has achieved - and make more employees aware of the significance of these achievements.

    Approves of CEO
  2. Being seen to be delivering is more important than actually delivering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Pros

    Recognisable brand. Salary levels are high and benefits are good. People work hard and are generally good to work with.

    Cons

    Work life balance is talked about a lot but not delivered in practice. Employees are expected to be working 24/7 accessing emails/ taking phone calls etc. Highly political. Managers are extremely arrogant and there is an attitude of "We can because we are Telstra".

    Advice to ManagementAdvice

    Get out and really understand what your people do... in the same fashion as "undercover boss". You would learn a lot about the organisation and the way the people feel about the work they do.

    Doesn't Recommend
    No opinion of CEO
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