Terminix
2.3 of 5 163 reviews
www.terminix.com Memphis, TN 5000+ Employees

163 Employee Reviews (View Most Recent)

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Come to TERMINIX for the training and license.... Then GET OUT!

Sales Inspector (Current Employee)
Santa Fe Springs, Los Angeles, CA

ProsGreat place to be introduced to the pest control industry.
If you like sales, you will enjoy being a sales inspector.

TIP: Don't listen to any sales advice you get from management. Just befriend the top sales
people and learn from them. Most sales managers don't know anything about selling
termite services.
TIP: Learn everything you can and make contacts outside of Terminix.
TIP: Develop your own lead sources. Don't become dependent on the leads you
will receive from managers. Since lead flow will keep decreasing with the amount of
sales inspectors they keep hiring.

ConsREINSPECTIONS. Currently there is a lawsuit involving sales people (who work 100% on commission) being required to do inspections for current customers. Terminix calls these sales leads since Terminix offers so many services, they are bound to need one.
But in order to do a complete inspection you can be in someones home for 2 hours and the REINSPECTION fee you get is $10! (This is NOT a joke).
You also pay for your own gas.
LEADS GO TO WHOEVER THE MANAGERS WANT: The TOP sales people in the company will be the sales people who have a high income areas and who are constantly receiving those leads.
LEADS that are assigned to you can be re-assigned to another inspector AT WILL.
They are supposed to be using sales closing % as the qualifier for receiving leads, but with several sales managers trying to load up their own sales people with the leads, you might go weeks without any leads!
But you'll NEVER run out of REINSPECTIONS!
SHADY MANAGEMENT PRACTICES: Sometimes customers you have quoted will call the main Terminix number to schedule the work. Instead of these sales coming back to you. They go to the managers. And if your direct manager did not receive the message, whoever got the message will assign the sale (sign up) to what ever sales person they want... it wont be you.
I've seen a manager try to steal the commission for a large $40,000 job. He still works there but the sales person doesn't.

Advice to Senior ManagementSupport the current sales people instead trying to hire a constant wave of new recruits.
This only stretches out the leads and no one makes any money.
THE ONLY HIRING YOU SHOULD BE DOING: Is hiring RE-inspectors. Inspectors who's job is to reinspect current customers homes (like most termite companies have).

Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Decent place to work to make money, but sadly, that's all that there is to offer...for now.

    Pest Control Technician (Current Employee)
    Indianapolis, IN

    I have been working at Terminix full-time for more than 5 years


    Pros: The pay plan typically works in your favor and you get paid fairly for… Cons: Terrible work/life balance. Tends to be all work no… Advice to Senior Management: There is a major disconnect between what the upper level company does and the branches. The millions of dollars spent in training has… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Started off ok, quickly went down the tubes

    Universal Technician (Former Employee)
    Staten Island, NY

    I worked at Terminix full-time for more than a year


    Pros: On the Job freedom was great, no manager breathing directly… Cons: Alot of hours, alot of extra work, pay not great Advice to Senior Management: Join the Union No, I would not recommend this company to a friend More
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