There are newer employer reviews for Terros

1 person found this helpful  

Worst place I've ever worked at

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ

I have been working at Terros

Pros

Diversity of people and backgrounds hired. Lots of great clinicians, crisis interventionists and generally "people in the trenches" who want to make a difference and who work hard despite the road-blocks from inept management decisions, politics and policies.

Cons

Middle and upper-level management politics. Indifference-disrespect-neglect of everyday employees in the trenches. Shoot-from-the-hip management decisions without informing employees until after the decision has already been made. Terros is all about appearences.. there's always quite a bit of talk about how things are "great" or "getting better" .. but it's mostly spin.. Terros puts most of its funding into buildings, technology, & "things" .. but very few raises.. training, if it exists at all, is most often inadequate, because there's just "not enough money".. not enough support from the helpdesk-IT because, like most departments, they are understaffed and overworked.. "Promotions" are more often than not because somebody has left and there is a vacancy to fill. There is high turn-around in too many departments.. always people coming and people going .. There is no real consideration for seniority.. very little promotion from within. Job vacancies do not often appear to be offered first to employees who've been with the company for awhile, but they must compete with outsiders who often are usually brought in to fill the vacancies because they have "better qualifications" than existing employees. At first glace you'd think that would generally make things gradually get better. And therein lies the problem. It looks good on paper .. but that's about it. It seems that the general unstated philosophy is that employees are expendable and easily replaceable. So the very good ones tend to pack up and leave once they figure out what's REALLY going on. When expressing frustration to senior management at how badly some of our best people were being treated I basically got a polite answer of "if you're so unhappy here, why don't you look for work elsewhere? We're very sorry they wound up leaving.. but that was their choice.." Indeed it was their decision. But unfortunately that doesn't seem to set off any alarm bells with the management.

Advice to ManagementAdvice

Terros slogan: "People care by caring People" .. LIVE YOUR SLOGAN! Treat your employees as if they really DO matter.. because they do. Employees are your geese laying the golden eggs.. Stop cooking the golden geese. Try putting a few funds into improving people rather than buying more toys and over-hauling clinics and hiring flashy outsiders. People may tend to stay longer if you try to engender some loyalty by putting your money where your mouth is. If you invest in people more there will be a greater pay-off in the end and people will be proud to work for Terros and actually want to stay because they love Terros.. not just because they haven't yet found another job.

Doesn't Recommend
No opinion of CEO

8 Other Employee Reviews for Terros (View Most Recent)

Sort: Rating Date
  1.  

    Great learning experience, issues with middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Clinician in Phoenix, AZ
    Former Employee - Clinician in Phoenix, AZ

    I worked at Terros

    Pros

    Variety of work experiences available, committed senior management, fair pay.

    Cons

    lot of politics at middle management, arguing, etc.

    Advice to ManagementAdvice

    Work on communication skills of management, employee stressors can often be reduced by supportive management without reducing expectations. Complacency in mgmt is very destructive.

  2. 2 people found this helpful  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinician - Outpatient
    Current Employee - Clinician - Outpatient

    I have been working at Terros full-time (more than an year)

    Pros

    Able to get clinical supervision for independant license. Variety of clients for a new counselor I would recomend using this as a training experience but not a place to stay

    Cons

    work load is high and fast not much time to give clients individual attention. focus is on quanity not quality. To keep up with paperwork expectations clinicians work off the clock at least an hour a day to keep up sometimes more. Expect to work at least one day on a weekend off the clock .

    Advice to ManagementAdvice

    If you are not getting the results you want look at your managment. Taking such a long time to make a change and being so cautious may have served you well but your competition is going to leave you in the dust.Not sure this company will make it

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Terros

Work at Terros? Share Your Experiences

Terros

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.