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Tesco Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service  in  Glasgow, Scotland (UK)
Former Employee - Customer Service in Glasgow, Scotland (UK)

I worked at Tesco part-time for more than a year

Pros

We have to constantly learn about everything in the store to work there. Go through reading material and answering questions to get to a senior level customer staff. But they look after you very well.

Cons

They make you work too much at times.

Recommends
Neutral Outlook
Approves of CEO

340 Other Employee Reviews for Tesco (View Most Recent)

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  1.  

    Great learning experience and lots of growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Capability Director  in  London, England (UK)
    Former Employee - Regional Capability Director in London, England (UK)

    I worked at Tesco full-time for more than 3 years

    Pros

    Place consists of some very smart people
    Lots of opportunities to grow
    Global network offers great benchmarking and learning opportunities

    Cons

    Slow pace of decision making in general (without the Country Head's support)
    Incentives doesn't motivate high-performing people enough

    Advice to ManagementAdvice

    Promote more locals to management positions

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    As a student you are well paid and taken care of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant  in  Catterick Camp, England (UK)
    Current Employee - Customer Assistant in Catterick Camp, England (UK)

    I have been working at Tesco part-time for more than a year

    Pros

    Good pay rates for students.
    Friendly working atmosphere.

    Cons

    10% discount doesnt really stretch far.
    Prepare to be shouted at by customers/be treated like a lower class citizen.

    Advice to ManagementAdvice

    Service interventions are going well, keep the communication with workers up as it makes us feel more valued by our company.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Tesco

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