Texas Department of Family and Protective Services
2.5 of 5 45 reviews
www.dfps.state.tx.us Austin, TX 5000+ Employees

45 Employee Reviews (View Most Recent)

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1 person found this helpful  

Challenging and stressful but somewhat rewarding.

CPS Specialist (Current Employee)
Lubbock, TX

I have been working at Texas Department of Family and Protective Services full-time for more than 5 years

ProsWorking independently and being responsible for your own caseload; having more paid time off than you'll ever have time to use; doing a job that makes a difference and always contributing productive work; learning diverse and in-demand job skills

ConsLittle to no work-life balance; very little to no chance of advancement; the pay does not really compensate all the work you do and you can't get paid for your overtime-have to use it as paid time off; "regional policies" aren't put in writing anywhere, but are expected to be followed and often changed without notice; there are a lot of unrealistic expectations; there seems to be a bigger emphasis on getting more people hired to fill positions than there is on doing anything to keep the people that are already there.

Advice to Senior ManagementThere needs to be a lot more incentives and rewards for maintaining employment of those who are already working there. There also needs to be better communication from top to bottom instead of telling employees that "changes" are coming and making everyone fearful while creating an atmosphere of uncertainty all the time... the more information people have the more comfortable they feel when it comes to their job security. There should also be more recognition for people doing a good job, and for supervisors whose units have the most turnover, there should be a closer look into why. Also, mobile casework provides better flexibility, but it also causes a major disconnection from the job and takes away the social ties a person needs to feel connected and loyal to the agency.

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

If you have the right supervisor it is a pleasent work environment.

Asministrative Assistant (Current Employee)
Houston, TX

I have been working at Texas Department of Family and Protective Services full-time for more than 8 years


Pros: Flexiabilty even for an Administrative Assistant Cons: Pay! The pay is not great, but the benfits, flexiabilty,… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

It felt good to help people, but no support from management.

CPS Investigator (Former Employee)

I worked at Texas Department of Family and Protective Services full-time for more than 3 years


Pros: The best thing about working for DFPS is getting to help children in need. It feels amazing to… Cons: Extremely long hours and high caseloads. You will work nights, weekends and holidays without exception. The pay is minimal and your stress level will be… No, I would not recommend this company to a friend More

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