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The Body Shop Review

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Store Manager in Hartford, CT
Current Employee - Store Manager in Hartford, CT

I have been working at The Body Shop

Pros

Everyone at the company definitely shares a love for the product and a commitment to the company's values, as well as upholding the standards of the late Dame Anita Roddick. As a store manager, you can call almost any other manager in the district for a question and they will be extremely nice and help in any way they can. The company is bringing a new focus on training and really coming out with some new great tools to use. They are always coming out with new products, give employees a 40% discount, and some free stuff too! Benefits are pretty decent, vacation time accumulates easily. 75% of store managers are hourly, which means you get paid for overtime (even though they highly discourage it) and time and a half for holidays.

Cons

No one got raises last year. No, I'm not joking. The company was -2% in sales, so no one in the entire company was given raises during the annual performance appraisal process in April '08. Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service. Also, there is a serious lack of communication coming from home office/district managers. They will say floorset on Friday. Then change it to Thursday. Then, on Tuesday night, they'll make you redo your schedules because, oh, they've changed their mind again, floorset is on Wednesday. So you'll make your schedule 3 times.

Advice to ManagementAdvice

Stop raising prices on products every 3 months. We know the economy is going down the toilet, but our competitors are not raising their prices, and somehow they are surviving... Offer more incentives for part time employees. They do not get bonuses or benefits so they need some sort of incentive to keep going, especially in a store with no full time staff except the Shop Manager.

Recommends
Approves of CEO
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  1. An incredible opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Wake Forest, NC
    Current Employee - Anonymous Employee in Wake Forest, NC

    I have been working at The Body Shop

    Pros

    A true passion for the environment, a company that holds core values above all else.

    Cons

    staying motivated in a retail environment in these financial times

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO
  2. Great place to work but could have some improvements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder in Manchester, England (UK)
    Former Employee - Keyholder in Manchester, England (UK)

    I worked at The Body Shop

    Pros

    When you start training is most of the time very thorough and interesting.
    Working with people to make them feel better about themselves.
    Free products and great discounts.
    Most managers are flexible and mindful of staff with children.

    Cons

    Could work long hours and extra over time in busy periods.
    If you weren't a favourite no matter how long you've worked there you won't go far.
    Some managers can be lazy and leave a lot on the staff.
    Managers like to blame staff for poor performance but reality is they spend a lot of time in the office and not a lot helping staff improve.

    Advice to ManagementAdvice

    Some managers need a few HR tips.
    Continued training and a more dependable first lot of training.
    Loyalty to the company and hard work should be recognised by higher ups.
    Monthly bonuses to staff below managers should also be a monetary one not free products up to X value.
    More support for staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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