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3 people found this helpful  

One of the worst companies I have ever worked for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Executive  in  Secaucus, NJ
Former Employee - Executive in Secaucus, NJ

I worked at The Children's Place full-time for more than 3 years

Pros

I find it difficult to name a pro. Micro-Management down to the thread selection on the garment. Merchandisers have little to no say in process or in the final collection. The amount of double-triple-quadruple work is unbelievable. CEO is a horrific person with zero regard to the staff, this is clear in the high turnover and the revolving door of executives that have either left quickly or were fired.

Cons

Cons – Everything down to the negative attitude of everyone and disregard of personal time. Zero work/life balance; 80+ hour work week expectations. Always worked weekends and as late as 2am in order to meet unrealistic expectations. Most people were very unhappy with work environment and management.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

508 Other Employee Reviews for The Children's Place (View Most Recent)

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  1.  

    Ok, but very demanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate  in  Mesquite, TX
    Former Employee - Stock Associate in Mesquite, TX

    I worked at The Children's Place part-time for less than a year

    Pros

    Great co-workers, friendly customers, good discount.

    Cons

    I personally worked on stock. It was very demanding when you have to "beat the box". They told me we have to process 10 or more boxes an hour. Usually worked a 4 hour shift a day, so they wanted me to do 40 boxes in that 4-hour shift. I can't do 10 boxes an hour and attend the customers if they need me searching for a different size in the back. Its just ridiculous the time we have to process each box. They never really trained you properly and wanted you to know how everything was supposed to go (for example: is it hanged or folded, censored or not, on the floor or the back). By the time you learned everything a new season floor set and clothes came in, now you have to learn the new one too. On our store we have to many new hires and associates who were already there suffered major hour cuts. I was stock and I still had to help them with redoing the floor sets all through the night until 4-5 a.m. They also had set goals to sell so many place cards or such and such, very unrealistic goals to begin with. If they thought you were not promoting it at every customer coming in through the doors you were yelled at. It was always unorganized in the back, I tried to re-organize everything I could but the next day it would be messy again, so I quit trying.

    Advice to ManagementAdvice

    Review everything to make it more easy going on your associates and have a good amount of workers and not just hire a ton of new people and then everybody suffers from low hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Horrible, unrealistic expectations, degrading management, makes horrible customers look like saints.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Lakewood, CO
    Current Employee - Sales Associate in Lakewood, CO

    I have been working at The Children's Place part-time for more than a year

    Pros

    Fun coworkers. Love to work with kids and help get gifts for those who don't have kids. Discount is nice, the quality of clothes is usually good.

    Cons

    The expectations placed on employees is horrible. It is completely unrealistic to have to "beat the box" in an insane amount of time while tending to customers. The focus should be on customers, not "how fast can I process this box so I don't get BS talked to me." Training is a joke. If you ask a question, management scoffs because they have to do their job and help you. If they trained you right in the first place it wouldn't be an issue. They refuse to help though. Specific management talks about associates behind their back. They also talk about customers behind their backs. It is ridiculous that a customer could ask a question, leaves, and the management goes "Give a discount over that? My gosh lady we aren't giving the item away!" for a damaged item. Management is signing people up without their permission to the rewards program. If they say no, management adds them under a fake name. Management is on associates butts about getting credit cards and if you don't meet that goal they get on you about "why not?" You are basically forced to harass customers about the rewards program and credit card. It's bull to be forced to keep asking the customer about the perks of the program or card and try to get them to sign up after they say no. But hey, why should they worry... they sign up for people without their permission! Breaks are given if there is time. You aren't allowed to keep your phone on you, it must stay in the locker even if you aren't using it on the floor. When you state problems with your family and how it may affect the job (concerning kids) you are scoffed at by management. The call in shifts are a joke. You can call in over and over and no one answers so you go about your day. Then you get yelled at because "We needed you and no one called in." I did, no one answered. They should have a better system so you don't have to get a last minute babysitter. Management is constantly on the radio talking about conversion, if it drops an hour they want to know why. If you say "Some groups came in with only one person buying" they say "It should still be better than this, make sure you are getting all people to buy." If you are handing out the blue bags and someone declines, you may hear on the radio "Why aren't you talking to that person? Give them a blue bag" if you explain that they didn't want one, they act as if you are lying. It is expected of you to greet every customer. Even if you are talking to a customer or they are talking to you, they expect you to interrupt and give the sales spiel to the customer. Which interrupts the other, and is rude. It is very rude to be talking to a customer and helping them and hear in the radio "Did you greet that customer? Tell them about the sales? You need to talk to every customer" and go on and on so not only can you not hear the customer you were talking to because you are being yelled at on radio, you are taking even MORE time away from the other person because the customer you were talking to has to repeat themselves. Customer service should be number one, and that means greeting customers but not at the expense of interrupting another. Customer service also means helping customers and not getting yelled at in the process. If an elderly person needs help carrying things and wants ideas, help them! Not have someone say in your radio that your time is better spent doing something else and to finish processing boxes. I could go on, but the bottom line is... management especially needs a personality check. Treat your customers and associates better and they will stay loyal as customers and associates. Treat them like crap, they will leave.

    Advice to ManagementAdvice

    Treat your associates better. Be understanding. Train them properly. If they ask questions, help them, not degrade them. The pay is horrible for what is expected of you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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