There are newer employer reviews for The Coffee Bean & Tea Leaf

 

Fast paced, Hands on Work Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Lead Barista in Los Angeles, CA
Former Employee - Lead Barista in Los Angeles, CA

I worked at The Coffee Bean & Tea Leaf part-time (more than an year)

Pros

Everyday was different because you interact with new and different customers. Some are rude, yes, but some are extraordinatly impressionable and kind. Don't take it personally, it is a part of customer service. The coworkers made it fun, during slow times we would share ideas on making drinks better and faster. When the team communicates well the line moves quickly.

Cons

The Shift Supervisors sometimes would hang out in the back and make the newer baristas work the floor. Wish they would instead lead by example. Hard to get raises. I was young and for a first job it was ok, though.

Advice to ManagementAdvice

I appreciated that the district manager came by once in awhile to make sure we were all good. It made me feel like he cared and would personally ask me if there were things we should improve on. They were strict on the uniform but recently the dress code has transformed to more lenient/casual.

Recommends
Neutral Outlook
No opinion of CEO

119 Other Employee Reviews for The Coffee Bean & Tea Leaf (View Most Recent)

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  1.  

    Terrible wages and unprofessional staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Coffee Bean & Tea Leaf part-time (less than an year)

    Pros

    Good deal on coffee products

    Cons

    The wages are absolutely terrible for a company this size, and for the amount of work which is required. The training is clumped rushed and unprofessional. You train in a group of 8 in an area behind the espresso bar made to fit two. You're thrown onto the floor after two days with "seasoned" employees who rush you to make drinks that you were not trained how to make. I quit after two weeks because the environment was terrible.

    Advice to ManagementAdvice

    Please get a more professional staff and method of training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    barista

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Irvine, CA
    Current Employee - Barista in Irvine, CA

    I have been working at The Coffee Bean & Tea Leaf part-time (more than 3 years)

    Pros

    fun work environment, free drinks, $15 monthly employee coffee bean money

    Cons

    no benefits unless fulltime, small and infrequent raises

    Advice to ManagementAdvice

    give more positive feedback to your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for The Coffee Bean & Tea Leaf

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