There are newer employer reviews for The Fresh Market

1 person found this helpful  

The Fresh Market

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier  in  Vero Beach, FL
Current Employee - Cashier in Vero Beach, FL

I have been working at The Fresh Market full-time for more than 3 years

Pros

Good insurance benefits. 20% employee discount on purchases.

Cons

Payscale too low for even basic human survival.

Advice to ManagementAdvice

Pay your employees a decent wage

Doesn't Recommend
No opinion of CEO

385 Other Employee Reviews for The Fresh Market (View Most Recent)

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  1. 4 people found this helpful  

    A sign near the store entrance reads, "SERVICE ANIMALS ONLY." Fitting, given that the company treats employees as such.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk, Cashier  in  Chicago, IL
    Current Employee - Courtesy Clerk, Cashier in Chicago, IL

    I have been working at The Fresh Market full-time for more than a year

    Pros

    Your coworkers can become good friends.
    Occasionally, outside food is provided as a reward for store achievements.
    The store's hours of operation are reasonable (though not necessarily the hours employees get).
    No "you break it, you buy it" policy- accidents are usually not a big deal.
    Some of the items are difficult to find elsewhere and employees and their spouses/domestic partners get 20% off all non-alcoholic items.
    Sunday pay is $.50 more per hour for part-timers and $1.00 more for full-timers

    Cons

    Items other stores carry are still less expensive even with 20% off.
    Customers are among the most demanding/particular/entitled people imaginable
    Everyone with more than a few bags of groceries gets helped out of the store, and many people don't want the help.
    No tipping is allowed for this carry-out service. Turned down about $10.00 in tips an hour on weekends and about $2.00/hour on weekdays to keep my job. Taking tips from people who *know that they're not obligated to tip* would have just about doubled my pay.
    Customer complaints are treated too seriously. The company will side with any claims made by customers, no matter how frivolous, and there are *a lot* of frivolous complaints. generally they result in write-ups for employees.
    Pay is not tied to performance/aptitude. A high school junior getting 5 hours per week for bagging/ carry-out help, and not trained to operate a register is paid in many cases the exact same (slightly above minimum wage) as adult cashiers working 20+ hours per week who have been trained in other skills around the store.
    The store has events like Earth Day sales, despite the fact that in the store only gloss-free cardboard is recycled. Glass, metal, paper, and plastic all go into the trash compactor.
    Classical music is played incessantly. The same song can be heard several times in a shift and it's rather mind-numbing. It's not unreasonable to ask that different songs or genres be played.
    While on shift you *must* be doing something work-related at all times. There are no desk jobs. There is no "down time." If you aren't on one of your scheduled breaks, you will be doing something to make the company money, and you will be standing.
    Mandatory half-hour or hour-long lunch breaks for 7+ hour shifts are not paid.

    Advice to ManagementAdvice

    Create more incentives for employees to work hard. A $5 gift card classified as income on a paycheck isn't going to help the bottom line or foster the productivity that something substantial will.
    You are competing in the labor market with firms such as Aldi, which offer significantly higher rates of pay for similar or identical positions. Attract talent by getting what you pay for.
    .
    Realize that customers aren't oblivious to the fact that workers there are treated poorly. Although one might see reusable bags, organic produce, and "indie" brand grocery items, it is painstakingly evident that in its core practices The Fresh Market is not by any means progressive.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good Company, but under-manned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Clerk  in  Charlotte, NC
    Current Employee - Grocery Clerk in Charlotte, NC

    I have been working at The Fresh Market full-time for less than a year

    Pros

    Good company with lots of opportunity to advance. Locations throughout the eastern US and ability to move to different stores.

    Cons

    Many stores are under-staffed. This makes each team members job become very difficult at times. While there are fewer people, district and regional managers still require a strict level of service. This is sometimes next to impossible when you are so under staffed.

    Recommends
    Positive Outlook
    No opinion of CEO
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