There are newer employer reviews for The Gap

Gap, a good first job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Associate in San Mateo, CA
Former Employee - Sales Associate in San Mateo, CA

I worked at The Gap

Recommends
Recommends

Pros

It is not difficult to get hired at The Gap, you don't need to have much prior job experience. They provide training on site and the work is not too labor intensive, unless there is a major sale. It allows you to interact with a lot of people, which can be a good or bad thing. At least in my experience, my co-workers are friendly and easy going.

Cons

The pay is not great, entry level wages. You do get an employee discount but The Gap doesn't have great clothes.

Advice to Management

Communicate more with the staff.

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  1. Helpful (1)

    This is a great brand, with great people facing some big challenges and therefore offering opportunity to add value.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA

    I worked at The Gap

    Pros

    The people are the reason and working for iconic brands can be exciting and challenging.

    Cons

    The leadership can't stick to a strategy for long enough to evaluate whether the strategy will work.
    They are big and want everything cheaper, faster AND better when anyone will tell you that you can have two but never all three at the same time. The effect of demanding all three from your workers and vendors is that you damage your partnerships.

    Advice to Management

    Make a change in one of the variables and then evaluate the effects over a six month period. A month and a half is not long enough to know whether your strategy is working especially when it takes two weeks to get the change into the stores.

  2. Helpful (5)

    Gap is an iconic brand that has been poorly managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Strategy Consultant in San Francisco, CA
    Former Employee - Strategy Consultant in San Francisco, CA

    I worked at The Gap

    Pros

    It's rare to find a brand that has so much brand recognition and heritage in American fashion. The employee discount is also great. Since Gap owns a tons of stores, there are tons of opportunities and challenges the company faces which makes for an exciting job. If you are interested in fashion and want to be in San Francisco, this is a great place to start.

    Cons

    Given poor performance for an extended period of time, morale is low and turnover is high, which means less retention of knowledge and inexperienced employees. The organization is very functional siloed, so different functional teams working in the same brand do not communicate or coordinate enough. There is also poor portfolio management, as all three brands have some overlap.

    Advice to Management

    The Gap brand is not longer relevant to consumers on a mass level. Senior management needs to adapt to how the retail landscape has changed over the past decade by repositioning the brand to stand for something else.

There are newer employer reviews for The Gap

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