The Gap

  www.gap.com
  www.gap.com
There are newer employer reviews for The Gap

1 person found this helpful  

Mostly incredible, but it is full of politics, bureaucracy, and a fear of new big ideas.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Legal Administrator in San Francisco, CA
Former Employee - Legal Administrator in San Francisco, CA

I worked at The Gap full-time (more than 5 years)

Pros

Great people, strong ideas, great community investment, management likes to leveraging dynamic skills from employees, and there is a strong desire to promote from within.

Cons

Big, big, big egos, often a lack of team spirit, very hierarchical, often pay lip service to new ideas and creativity, but still feel that they know best, and do best despite a decade + of sales that say otherwise...

Advice to ManagementAdvice

Level the business. Too much middle management creating bureaucracy, far too much hierarchy, and not enough honest transparency of failures, strategy, and request for creative input.

Recommends
Neutral Outlook

1715 Other Employee Reviews for The Gap (View Most Recent)

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  1. 4 people found this helpful  

    Worked from 2008-2010

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Chicago, IL
    Former Employee - Associate in Chicago, IL

    I worked at The Gap part-time (more than an year)

    Pros

    -Discount across the brands
    -Easy tasks when not over loaded

    Cons

    -Being left alone at all times so it is very hard to do anything other than watch the door, but if you don't man the fitting rooms or refold anything in back, you're a lazy employee, or it's always your fault something is stolen while you're checking on something else.
    -It became very apparent that there was no room for improvement and that management is only that because they are all a clique.
    -When a manager realizes you are actually competent, they will give you a ton of jobs with high expectations and a fast turn around time, but will not compensate you for your efforts.

    Advice to ManagementAdvice

    -Don't gossip about your employees to your employees. Act like the adult you are.
    -Don't call someone mediocre when you have never seen them work because you are too scared to go into the Body department. You should be able to pick up panties without crying or barfing.
    -Please treat your employees with respect and integrity. I shouldn't have to ask to use the bathroom over a walkie-talkie so everyone, including customers, can hear. Also, beating around the bush about hours, lying about how important the employee being themselves is, unless they aren't wearing all Gap clothing or have tattoos and piercings.
    -Please pay more attention to your employees so you can see who really doesn't want to be there. That way you don't mistakenly give them the highest merit increase and that person tells everyone about it. When you pay even a slight amount of attention, it becomes very obvious who is best for the brand.
    -Don't judge someones worth based on how many Gap cards they can sell. It was very difficult to have people sign up for a credit card when the economy is in bad shape, and it's horrible to try to entice young people into even more debt.

    Doesn't Recommend
    No opinion of CEO
  2.  

    The Gap from a sales associate's eyes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Wichita, KS
    Former Employee - Sales Associate in Wichita, KS

    I worked at The Gap part-time (more than an year)

    Pros

    Working at the Gap gives you an appreciation for the customer-centered atmosphere, and at the same time expressing a fondness for clothing and style. A positive and energetic company to start in or grow your appreciation in the clothing industry.

    Cons

    Working at the Gap can be repetitive due to the routine things that you are expected to complete. It has very little room for you to move up in the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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