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Fun but disconnected

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Chicago, IL
Former Employee - Sales Associate in Chicago, IL

I worked at The Gap part-time for less than a year

Pros

Discount, working with a team, fun environment, upbeat

Cons

New management, disconnect with employees and mgmt.,

Advice to ManagementAdvice

When the new management came in it seemed like they had some great ideas but no way of expressing them: this led to the disconnect of sales associates and the rest of the team. The new manager that came in while I was there did not know how to communicate with their employees and, although I know they were only trying to help, communicated with us in a rude way that did not promote positive work in some people.

Recommends
Positive Outlook
No opinion of CEO

1601 Other Employee Reviews for The Gap (View Most Recent)

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  1. 1 person found this helpful  

    Mostly incredible, but it is full of politics, bureaucracy, and a fear of new big ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Administrator  in  San Francisco, CA
    Former Employee - Legal Administrator in San Francisco, CA

    I worked at The Gap full-time for more than 5 years

    Pros

    Great people, strong ideas, great community investment, management likes to leveraging dynamic skills from employees, and there is a strong desire to promote from within.

    Cons

    Big, big, big egos, often a lack of team spirit, very hierarchical, often pay lip service to new ideas and creativity, but still feel that they know best, and do best despite a decade + of sales that say otherwise...

    Advice to ManagementAdvice

    Level the business. Too much middle management creating bureaucracy, far too much hierarchy, and not enough honest transparency of failures, strategy, and request for creative input.

    Recommends
    Neutral Outlook
  2. 4 people found this helpful  

    Worked from 2008-2010

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Chicago, IL
    Former Employee - Associate in Chicago, IL

    I worked at The Gap part-time for more than a year

    Pros

    -Discount across the brands
    -Easy tasks when not over loaded

    Cons

    -Being left alone at all times so it is very hard to do anything other than watch the door, but if you don't man the fitting rooms or refold anything in back, you're a lazy employee, or it's always your fault something is stolen while you're checking on something else.
    -It became very apparent that there was no room for improvement and that management is only that because they are all a clique.
    -When a manager realizes you are actually competent, they will give you a ton of jobs with high expectations and a fast turn around time, but will not compensate you for your efforts.

    Advice to ManagementAdvice

    -Don't gossip about your employees to your employees. Act like the adult you are.
    -Don't call someone mediocre when you have never seen them work because you are too scared to go into the Body department. You should be able to pick up panties without crying or barfing.
    -Please treat your employees with respect and integrity. I shouldn't have to ask to use the bathroom over a walkie-talkie so everyone, including customers, can hear. Also, beating around the bush about hours, lying about how important the employee being themselves is, unless they aren't wearing all Gap clothing or have tattoos and piercings.
    -Please pay more attention to your employees so you can see who really doesn't want to be there. That way you don't mistakenly give them the highest merit increase and that person tells everyone about it. When you pay even a slight amount of attention, it becomes very obvious who is best for the brand.
    -Don't judge someones worth based on how many Gap cards they can sell. It was very difficult to have people sign up for a credit card when the economy is in bad shape, and it's horrible to try to entice young people into even more debt.

    Doesn't Recommend
    No opinion of CEO
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