There are newer employer reviews for The Grand America Hotel
There are newer employer reviews for The Grand America Hotel

See Most Recent

Best Hotel Environment in Utah

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Banquet Server in Salt Lake City, UT
Current Employee - Banquet Server in Salt Lake City, UT
Recommends
Positive Outlook
Approves of CEO

I have been working at The Grand America Hotel part-time (Less than a year)

Pros

For the most part, they live up to their standards (which are high). They are listed as a five diamond hotel, and so guests are extremely respectful. Beautiful atmosphere and competitive pay for the industry.

Cons

The banquet department employs a lot of students and therefore sees a lot of turnover. Scheduling is based on covering events, and so there are no set hours for end of shift.

Advice to Management

Offer more comprehensive training and regular evaluations.

Other Employee Reviews for The Grand America Hotel

  1. Somewhat chaotic, with poor direction and communication due to unstable management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Grand America Hotel full-time (More than a year)

    Pros

    Great reputation. Good experience and exposure to unique foods and upscale items. Occasional celebrity run-ins. Fairly good tips.

    Cons

    Management was unstable, it seemed they were unclear on what 'particularly the restaurant,' bar, lobby lounge were supposed to be as far as service, food, and overall perception. Huge egos, tempers to match resulting in improper employee management. Slow times extremely boring and no money.

    Advice to Management

    Your employees are the heartbeat of the hotel, even those of us who have menial, jobs. Employees often know what is best when it comes to daily operations. Listen to them and then make decisions. Provide stability and follow through.


  2. Great family-owned company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at The Grand America Hotel full-time

    Pros

    Great benefits and great people to work with - It is like a family

    Cons

    Only 3 paid Holidays (technically)


There are newer employer reviews for The Grand America Hotel
There are newer employer reviews for The Grand America Hotel

See Most Recent

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