There are newer employer reviews for The Guidance Center
There are newer employer reviews for The Guidance Center

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Helpful (5)

Wrong profession for some

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Southgate, MI
Current Employee - Anonymous Employee in Southgate, MI

I have been working at The Guidance Center full-time (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Co-workers are a team of their own, supportive of one another. Clean environment.

Cons

Leadership is not equipped with adequate social skills to lead a team of people. You would think being in the Human Services field, they would know how to interact with people, sad to say that they do not. They hold their credentials above the people that they service and work with.

Advice to Management

Provide continuous leadership training for management.

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  1. Helpful (3)

    There was some good and some bad at the Guidance Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Southgate, MI
    Former Employee - Therapist in Southgate, MI

    I worked at The Guidance Center full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I loved what I did and appreciated having the opportunity to work with the clients.

    Cons

    People who work at The Guidance Center are very rigid in the way they approach their jobs, and took unbelievable amounts of time to adjust and make the changes requested by administration (for the benefit of the client). There was not much professionalism there, and the clients suffered because of that. Some staff would mimic clients and make fun of them behind their backs. When this happened at meetings, you'd think the supervisor would speak up to squash and deal with it, but that never happened. A client would be beyond frustrated because they needed to work through an issue, and staff wouldn't deal with it effectively because they were already annoyed with the client, because they felt everything needed to be done the way it was always done, because it wasn't their job, etc. I had one supervisor for about a year there who was racist and made the most idiotic comments (that were hard to believe coming from someone with a Master's Degree). Administration seemed more interested in themselves (and buying property) than in the clients who were already in the program and needed assistance. There was very little management support towards those in patient contact positions. Very very little training for para-professionals that worked with the clients, leading to many inappropriate things happening (and mgmt. not seeming to learn from these situations so they kept happening over and over again). The Guidance Center seemed to be on a witch hunt in regards to culture and values issues, and ended up punishing an entire team of people on the word of a person who lied a great deal while she worked there. The team never got over that experience and harbored resentment for being held responsible for something that should have been handled privately between two people.

    Advice to Management

    I think that management needs to be better prepared to train, supervise and recognize issues before they turn into problems. Supervisors need to be the head of a team, not so bogged down in paperwork and other duties so that they can't lead effectively. Para-professionals need continual training and supervision, plus monitoring because The Guidance Center seems to use them now instead of paying professionals. Para-professionals left un-monitored is a recipe for a disaster.


  2. Helpful (3)

    Upside down management?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Guidance Center full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great flexibility, supportive work environment.

    Cons

    moved buildings a lot, high turnover

    Advice to Management

    When I sought direction and supervision in my responsibilities my Director told me I need to manage her; that she believed in bottom up management. She rarely provided supervision or guidance of any sort. Very confusing.
    It's much easier to do your job when you know what your expectations are.


There are newer employer reviews for The Guidance Center
There are newer employer reviews for The Guidance Center

See Most Recent

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