Pros

Hackett is a bit unique in the overall EPM space due to the fact that it has (and originated with) a well-known best practices division.

Cons

The management and overall organizational structure is weak at best. There was a lack of proper competency and attention in the corporate leadership.

Advice to Senior Management

Pay attention to your competition, pay attention to your employees and avoid becoming complacent. There is plenty of opportunity for the company to strengthen itself.