The Hackett Group – “Do not go there for serious strategy consulting”

Pros

- Renowned IP (Thanks to Benchmark)
- Some great people

Cons

- US centric company management
- Little communication and lack of transparency from senior management although pretend to be "family" spirited
- Sales Bonus is a joke: be very careful with your job contract in term of sales objectives and conditions to get them
- No methodology, Knowledge repositary is a real mess
- Image crisis: pretend to do strategic consulting work piece, actually renowned for their Benchmark service offering mainly
- Too much politics for the size of the company
- Decrease in quality of recruiting

Advice to Senior Management

Increase quality of recruiting and reward propoerly (i.e. establish transparent sales and other bonus scheme). More quality communication. Stop applying US views to manage the European practices, take in account cultural factors, maybe by promoting more locals to key positions in the European practices!