There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

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Helpful (1)

horrible comoany to work for and do business with

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Hartford, CT
Current Employee - Manager in Hartford, CT
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at The Hartford full-time (More than 8 years)

Pros

vacation time accumulation, some employees are nice but most of them just suck up to uper management

Cons

terrible management, horrible customer service, they should be out of business, the only thing u can get things done is by sucking up to management

Other Employee Reviews for The Hartford

  1. Excellent people and culture though company is plagued by a tough financial climate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Hartford, CT
    Former Employee - Business Analyst in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Hartford full-time (More than a year)

    Pros

    The Hartford was a great place to start a career. There is a ton of work to be done and experiences to be had. Everyone I had the privilege to work with was genuine and committed to the company. The Hartford puts huge emphasis on giving back to the community, which is a very admirable trait.

    Cons

    The hierarchy and structure make it difficult to drive innovative solutions. The technological infrastructure is a big obstacle, as it probably is with many other large traditional companies that try to compete with young, agile tech companies for a positive digital experience.

    Advice to Management

    Give people the flexibility and tools to work virtually so that top talent can be found from different ares of the country. The greater Hartford area has a limited pool of talent.


  2. Helpful (1)

    Structure, Metrics, Point System, Talk and be a Robot: Not such a good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Allentown, PA
    Current Employee - Sales Associate in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Hartford full-time (Less than a year)

    Pros

    Work indoors in a comfortable office or working from home.

    Cons

    Only 30minute lunch, they make you stay on the phones until the very last minute of your shift so that you stuck on a phone call and can never leave on time, they have a metric system that is the largest I've ever see in my life that you have to follow numbers, they make you talk like a robot to every customer and take points off if you don't, if you are late to work because of traffic or accidents on the road it's your fault and you get a tardy or unscheduled which counts against you so that they can add them up and have a good reason to fire you, they coaching weekly or biweekly on you imperfections, they want you to rush the call with the customer instead of providing good customer service, they make employees compete against each other and play games like as though we are in kindengarden.

    Advice to Management

    Treat employees like professionals not kindengardeners. Allow employees to leave when there shift is over. Longer lunch breaks. Focus on good customer service versus numbers. Keep the goals simple you overdue it with metrics and making employees talk like robots.


There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

See Most Recent

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