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YOUR CAREER IS EXPECTED TO LAST 2-7 YEARS ONLY

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Santee, CA
Former Employee - Customer Service Representative in Santee, CA

I worked at The Hartford full-time (more than 5 years)

Pros

Great at first. Great training. Great Salary. Great Benefits. Great co-workers.

Cons

Depending on your position, it is cheaper for them to re-hire and re-train, than to continue paying yearly raises, additional vacation pay, and, 100% vesting for 401k. They use psychological tactics, bullying, and mobbing practices by supervisors and managers designed to affect your work, and to make you leave, rather then let you go. , They will even withhold your work, or calls to make you fail. There are no laws to protect you from this behavior in the USA. If your in sales 5 -7years max, customer service, they expect 2 year attrition. for most, other wise 5-7 years. . Rating department seems a safe bet.

Advice to ManagementAdvice

Hire by contract, therefore allowing employees to move on, rather than use bullying and psychological attacks on them causing them great distress and even PTSD.. Well documented in the UK, and, Australia.

Doesn't Recommend
Negative Outlook
No opinion of CEO

584 Other Employee Reviews for The Hartford (View Most Recent)

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  1.  

    Interview for Claims

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in San Antonio, TX
    Current Employee - Claims Adjuster in San Antonio, TX

    I have been working at The Hartford full-time (less than an year)

    Pros

    well established company, but intensive process to get to the interview stage

    Cons

    Interview was tough, alot of in depth questions, and very detailed. The interview lasted about a hour long, and there was two people asking questions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Specialist in Southington, CT
    Former Employee - Customer Care Specialist in Southington, CT

    I worked at The Hartford full-time (more than 10 years)

    Pros

    Good benefits, although you pay a lot for health insurance and it doesn't cover a lot with high deductables. Great time off, although very hard to get the days off you actually need.

    Cons

    Very stressful, demand way too much. Treat you like your disposable. No one knows what their doing. Very bad managers. Many jobs out-sourced. They use metrics that depends on your teeny raise, don't expect much more.

    Advice to ManagementAdvice

    Stop treating employees like slaves. Managers have their favorites. Get with the times, stop hiring people off the street and treat older employees with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for The Hartford

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