557 Employee Reviews (View Most Recent)

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1 person found this helpful  

Constantly looking for answers, never finding any.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Adjuster  in  Atlanta, GA
Current Employee - Claims Adjuster in Atlanta, GA

I have been working at The Hartford full-time for more than 3 years

Pros

Decent benefits. The hours are flexible for the most part. They aren't quick to lay off typically.

Cons

The company seems very top-heavy with managers. Many departments seem purposefully under-staffed to try to squeeze as much as possible out of every employee. The company was sent into a tailspin a few years ago and it doesn't show signs of stopping. Upper management is constantly changing business practices with little or no feedback from those who actually do the work. Much of it is change for the sake of change and is usually poorly thought out and executed. Upper management doesn't seem to have an answer for anything.

Advice to ManagementAdvice

Let the analysts and customer service employees slow down and actually help claimants. Hire more people. Reduce the process related clutter. The customer service will continue to decline until this is remedied.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for The Hartford

  1.  

    Good opportunity for growth in an unstable industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Sales Representative  in  Chesterbrook, PA
    Current Employee - Internal Sales Representative in Chesterbrook, PA

    I have been working at The Hartford full-time for more than a year

    Pros

    Good employee development and growth opportunities. High energy sales environment.

    Cons

    Company went through a huge transformation which resulted in large reorganization.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwtier Assistant  in  San Antonio, TX
    Current Employee - Underwtier Assistant in San Antonio, TX

    I have been working at The Hartford full-time for more than 10 years

    Pros

    good benefits, you get a good amount of time for vacation days, you have flexable time to pick for your forty hours of work

    Cons

    relies to much on the numbers on how good you are doing your job, there is more to it than that

    Advice to ManagementAdvice

    same comment that I wrote in the Cons

    No opinion of CEO
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