The Hartford
3.0 of 5 534 reviews
www.thehartford.com Hartford, CT 5000+ Employees

534 Employee Reviews (View Most Recent)

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The Best Company to work for!

Anonymous Employee (Current Employee)

ProsExcellent work environment - great people, great benefits, rewards and recognition, opportunity for advancement.

ConsVery busy in call center - could benefit from more time for daily team huddles for front line employees and time in between calls in mornings and daytime hours for both employee and customer experience. Technology - outdated and buggy internal computer programs and systems in call centers.

Advice to Senior ManagementContinue to increase promotion from within the front-line call center operations up to management and executive management level roles. Front line leaders potentially have a thorough, comprehensive understanding of our business, our customers, our strengths, weaknesses, opportunities, and threats gained from daily interaction with the marketplace. They have that close view perspective and understand what it takes for operational efficiency to happen, as well as growth and customer satisfaction. With education, front line leaders can take on higher level, broader leadership roles in upper levels of the organization using their pperspective and experience sharing data across the organization. Their promotion will inspire front line employees who will reflect their inspiration in their daily interactions with our customers as the see many others advance before them. This potentially can make The Hartford one of the top celebrated companies to work for, with innovative insights shared at high levels om the organization, and faster, more clear decision making based on understanding of our customers, businesses, and what it takes to be efficient and deliber excellent financial performance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
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    • Approves of CEO

     

    Overall, a positive experience with growth opportunities.

    Senior Consultant (Current Employee)
    Hartford, CT

    I have been working at The Hartford full-time for more than 5 years


    Pros: Strong support for alternative work styles such as telecommuting. With some exceptions, achievement is… Cons: Working for any public company ultimately puts Shareholder value ahead of Customer value. Forced distribution of employee ranking… Advice to Senior Management: Bite the bullet and spend the billions to re-invent the… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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    Good Place to work at

    Customer Service Representative (Current Employee)
    San Diego, CA

    I have been working at The Hartford full-time for more than 5 years


    Pros: There are great number of resources available to perform your job.… Cons: Limited amount of availability to take time off. Constant rescheduling… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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The Hartford – Why Work for Us?

​​Overview​​ ​​​The Hartford spirit is collaborative, collegial, and community oriented because our culture is rooted in shared values. Our employees live the values of integrity, teamwork, customer focus, financial… Full Overview

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