There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

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Helpful (1)

Company is pretty great but change is definitely needed in management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Woodbury, MN
Current Employee - Customer Service Representative in Woodbury, MN

I have been working at The Hartford full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

- PTO (19 days for new hires, 40 hours credited almost immediately, and the option to purchase an additional 40 hours of PTO so that's almost 5 weeks!) - Annual bonus (mines was $1000), compensation for CSR is competitive - lots of benefits (excluding vision) and company perks/discounts - very structured organization (has its con as well) - mgmt/executives keeps you in the loop with organizational changes for the most part (corporate wide emails and townhall meetings) - remote work opportunities even in the CSR level

Cons

- micromanaging seems to be embedded in the managers and the organization as a whole; you'd think perhaps its only applicable to CSR but even switching depts to Finance for instance, you're still told WHEN you can leave before you're ALLOWED to leave - raises are meager, $.24 for completing "milestones" with the opportunity to as soon as you're on the floor/start working but it's capped after 2 raises if you don't plan to take the career path in CS and each position requires you to stay a year before posting out internally. - lots of divisions were sold including Life Insurance and Annuities is going into runoff which resulted in many fearing for their job security and rightfully so bc The Hartford only occupies one/five floor at their Woodbury location.

Advice to Management

Stop micromanaging and learn to trust your subordinates or you will continue to make employees lack job satisfaction which will result in a high turnover, if it isn't already.

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  1. Helpful (2)

    Talk a big game..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Long Term Disability Analyst
    Current Employee - Senior Long Term Disability Analyst

    I have been working at The Hartford full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lofty goals from senior management

    Cons

    translate to worker bee level, means do more with less time, more demands and do it well

    Advice to Management

    Pay what is fair - for as much human intervention as is needed to correctly determine claim outcomes and benefits, pay us fairly.


  2. Helpful (1)

    Sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Hartford, CT
    Current Employee - Sales Representative in Hartford, CT

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great co workers, strong company with amazing brand and history

    Cons

    No comment, no company is perfect.

    Advice to Management

    We are on the right path.


There are newer employer reviews for The Hartford
There are newer employer reviews for The Hartford

See Most Recent

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