562 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

Hard work with little pay off

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Ability Analyst  in  Maitland, FL
Current Employee - Ability Analyst in Maitland, FL

I have been working at The Hartford full-time for less than a year

Pros

Great pay and steady hours. The Hartford does appear to want to develop your skills in the business world.

Cons

Anxiety infested work environment. Most people in the call center and group benefits department don't last due to the amount of stress in the work place.

Advice to ManagementAdvice

Make work loads more manageable.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for The Hartford

  1. 2 people found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative
    Former Employee - Customer Care Representative

    I worked at The Hartford full-time for more than a year

    Pros

    Steady hours, steady paycheck with a shift differential for working a weekend day

    Cons

    Very few opportunities to move off the phones to other roles, high pressure from management on metrics that didn't always make sense, process changes would be implemented before we were fully trained on them or resource materials were updated, verbal abuse from customers

    Advice to ManagementAdvice

    Make sure that your procedures and initiatives match and make sense on a day-to-day level and recognize that your staff is human and morale is important. Holding events that are supposed to be a fun boost without allowing time off the phones to participate only adds to the frustration.

    Doesn't Recommend
  2. 1 person found this helpful  

    Good benefits, decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Claim Representative  in  Windsor, CT
    Current Employee - Inside Claim Representative in Windsor, CT

    I have been working at The Hartford full-time for more than 3 years

    Pros

    Generous time off, good opportunity for development.

    Cons

    Lack of support in daily tasks. Need to work over 8 hours to accomplish workload.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for The Hartford.

Worked for The Hartford? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.