There are newer employer reviews for The Home Depot

 

Overall it was a good company to work with.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Representative  in  Rancho Cucamonga, CA
Former Employee - Sales Representative in Rancho Cucamonga, CA

I worked at The Home Depot

Pros

Good pay, work family oriented, and plenty of support from management. The training structure is solid and well thought out. In addition, you have the ability to cross train into other departments. Also, they like to promote from within and give everyone a fair chance.

Cons

The work hours were random and hours (if part time) were based on sales of the store. At times, the company and upper management became too focused on numbers and metrics instead of core customer care values. Like most large-scale companies, they tend to focus too much on numbers and less on actual customer service.

Advice to ManagementAdvice

Try to refrain from following the mainstream wall street mentality. Focus more on core customer service values. However, don't give the store away to the customer and be willing to stand your ground when dealing with customers who are trying to take advantage of the company.

Recommends
Disapproves of CEO

4931 Other Employee Reviews for The Home Depot (View Most Recent)

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  1. 1 person found this helpful  

    Favoritism is alive at the home depot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - District Manager  in  New York, NY
    Current Employee - District Manager in New York, NY

    I have been working at The Home Depot

    Pros

    compensation - flex work schedule , people who work there is great

    Cons

    Favoritism - managers play to the flavor of the month -

    Advice to ManagementAdvice

    Treat your associates right listen to them about treatment

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    UNDER-PAID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Plumbing Associate  in  Omaha, NE
    Current Employee - Plumbing Associate in Omaha, NE

    I have been working at The Home Depot

    Pros

    helping customers and fixing problems that affect their daily life

    Cons

    being underpaid and treated like crap

    Doesn't Recommend
    Disapproves of CEO
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