The Home Depot

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  • Culture & Values
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  • Senior Management
  • Comp & Benefits
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2 people found this helpful  

Customer Service Rep

Customer Service Representative (Current Employee) Tampa, FL

ProsThey have excellent health benefits including dental, medical, 401 k and tuition reimbursement. Many opportunities to move up and grow. Once you are in their system you have more opportunity to move to another department. They also have opportunities to cross train. Manager's will take the time to listen you and allow you to input anything issues you have good or bad. Great system. They treat their employees very well. The starting pay is pretty decent. Sometimes they'll have offsite social events like a christmas party. They also do an annual bonus. You can be yourself, laugh and joke around but be professional at the same time. Very relaxed atmosphere. Somtimes they have onsite events like a bbq. Another benefit is that you can wear shorts; casual dress code.

ConsSometimes the hours sucked. Because this is retail you could get stuck working the closing shift (9 pm or 10 pm). Again because this is retail you might get stuck working weekends. Another con about your shift is that you have to work holidays (yes including Thanksgiving and Christmas Eve- I believe they are closed on Christmas.) In the stores you will be on your feet all day! Sometimes customers can be rude but you get that at any retail place.

Advice to Senior ManagementNONE

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Organized, Little HR Autonomy, Devalued HR

    Human Resources Manager (Former Employee) Gloucester Point, VA

    I worked at The Home Depot full-time for more than a year


    Pros: I loved working for Home Depot. The people were great. I enjoyed having weekly conference calls with the fellow HRs in my… Cons: I did struggle with having to have every termination approved after having a decade in HR, some terminations are just textbook. I also felt… Advice to Senior Management: Provide more practical training of employees. Improve your scheduling… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Comp & Benefits

    2 people found this helpful  

    If you love to help people this a a great environment for you!!

    Special Services Associate (Current Employee) Davie, FL

    I have been working at The Home Depot full-time for more than 5 years


    Pros: Benefits are great, vacation, personal time, health, dental, lt and… Cons: Sadly, even though we all have to get a criminal background check, employees will steal. It's actually really annoying, no privacy as they will pilfer… Advice to Senior Management: Not sure if things could change. My store says open door policy, but it's a lie. I expressed concern one time about working without breaks… More
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