There are newer employer reviews for The Home Depot

Very good company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier/Lot Associate/Lumber Associate in Corning, NY
Former Employee - Cashier/Lot Associate/Lumber Associate in Corning, NY

I worked at The Home Depot part-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Very personable employees, very knowledgable about their departments and willing to help out in other departments.

Cons

Always a lack of lot associates to assist customers in loading their vehicles. Need to better staff the front end to provide better customer service.

Advice to Management

Better staff the departments to ensure customer service.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Never a dull moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Miami, FL
    Former Employee - Department Manager in Miami, FL

    I worked at The Home Depot full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay and opportunity to grow if you want it

    Cons

    managers were inconsistent and short staffed at times

    Advice to Management

    Pick a page and stay on it

  2. Helpful (1)

    Company guy who lost it all because someone anonymously called the awareness hotline and lied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MEAS in Indianapolis, IN
    Former Employee - MEAS in Indianapolis, IN

    I worked at The Home Depot full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Set hours allowed me the opportunity to be involved in my children's extracurricular activities and also within my community. Working on the MET team was nice because it was a different environment each day. For me, I like to interact with people so I also enjoyed the opportunity to assist customers.

    Cons

    Just as all companies have those employees who still think they are in high school, so does The Home Depot. I was the senior employee of the MET Team and was going to be assigned a store close to my home and because of my above average evaluations was scheduled to receive a nice raise this year. I never received any type of disciplinary action during the eight years employed there. A co-worker anonymously called the awareness hotline on me and the third party vendor did a telephone investigation of the complaint asking if I had ever threatened anyone or spoke down to my peers in a way that made them feel intimidated. I told them I hadn't and the story was completely bogus and my file spoke for itself. I also requested they speak to my manager and ask him directly because he and I had a great working rapport. Instead, they interviewed only 3 members of a 20 member team (why it was these three I don't know - they did not interview my manager or the people I worked one on one with daily) Evidently, the complaints made through the awareness hotline happen frequently and most are documented unless gross misconduct is proven. I really thought I had nothing to worry about. But, the next day I was terminated and I was never given a detailed description of the allegation, only that I was found to have violated The Home Depot's harassment policy. When the company who conducts the investigations becomes involved, management and local HR representatives are not involved. All decisions are based on the the vendor. So, it didn't matter what my district manager had to say, or the fact that I had perfect evaluations for the last 3 years, and absolutely no progressive discipline on file. I filed unemployment and received it because the unemployment office determined I was not terminated for just cause. I have a family of three children and to have this happen completely expectantly was devastating. I wish they would address these allegations in a different manner. Employees should have the right to defend themselves from their accusers. I didn't even know what I was supposed to be defending myself from. Very disappointing, I was very much a company guy.

    Advice to Management

    If you're going to use an awareness line and allow people to call anonymously, you should take the time to interview all peers and team members who have direct working relationships with the employee - as well as managers. In my case they could have interviewed the store managers at all of the stores in my district and would have received high remarks from all of them. Additionally, take the time to review the employee's file. If there are prior incidents involving the same allegations being reported, then by all means, begin progressive discipline/termination. But, if it's a first time complaint, investigate it thoroughly and provide counseling or a reprimand as a means of notifying the employee of their risk of termination. If it is official gross misconduct, such as stealing, physical altercations, sexual harassment, horseplay antics that threaten the health and safety of yourself and others.... those incidents should be handled differently. Not only is that employee a liability for the company, but a negative representation of the companies mission statement. Stick up for your top performers.

There are newer employer reviews for The Home Depot

Work at The Home Depot? Share Your Experiences

The Home Depot

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.