The Home Depot

  www.homedepot.com
  www.homedepot.com
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Assistant Operation Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Operations Manager in Brooklyn Park, MN
Former Employee - Assistant Operations Manager in Brooklyn Park, MN

I worked at The Home Depot full-time (more than 10 years)

Pros

Advancement, Training and development, Team Atmosphere, Customer relations.

Cons

Lack of Management training, Employee engagement and training from Store Managers especially to Supervisors.

Advice to ManagementAdvice

Make sure that store level management is very well informed on SOP's and especially when it is to do with customers that are not honest and taking things on how to react or what to do in that situation when there is no Loss prevent Associate in the store. I would also recommend that the Disciplinary actions be reviewed and maybe the lack of knowledge and training might have caused the policy violation and could be fixed instead of losing a good 15 yr loyal employee or Manager.

Recommends
Neutral Outlook
Approves of CEO

The Home Depot Response

Sep 6, 2013Client Partner

Thank you for taking the time to share a review. Our associates and managers alike are essential parts of The Home Depot’s network. We appreciate your feedback.

5499 Other Employee Reviews for The Home Depot (View Most Recent)

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  1.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Minneapolis, KS
    Current Employee - Merchandiser in Minneapolis, KS

    I have been working at The Home Depot full-time (more than 5 years)

    Pros

    The merchandising execution team position has been a constantly evolving and top-performing introduction to the company over the past few years. Alway busy, never a dull moment. Fun projects. The work we do is apparent and satisfying. Challenging in finding solutions to the problems that arise and can sometimes push to the limits of creative thinking.

    Cons

    Inconsistently staffed on the floor to help with customer service. Associates constantly disappear while leaving their phones behind. Supervisors spending too much time in the back doing their work and not enough time on the floor assisting associates.

    Advice to ManagementAdvice

    The consistency of direction leaves something to be desired. What is ok one day turns out to be not the next. Need more structured and longer length rollouts of new projects that we take on, and not having the expectation of hitting the ground running with perfection from day one.

    Recommends
    Positive Outlook
    Approves of CEO

    The Home Depot Response

    Sep 6, 2013Client Partner

    Thank you for sharing your review. We understand that our associates are the key to our success. They are encouraged to adopt and adapt good ideas from others, and initiate creative and innovative ... More

  2.  

    it's alright

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Home Depot

    Pros

    it's alright, good people are around

    Cons

    it's hourly, and that's about it

There are newer employer reviews for The Home Depot

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