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Helpful (2)

Assistant Store Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Manager
Current Employee - Assistant Manager

I have been working at The Home Depot full-time (More than 8 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

In working in several stores, I have found that this varies among the District leadership. A strong Store Manager and a decent District staff makes all the difference. The staff can focus on sales and the customers. This makes the day-to-day job functions enjoyable.

Cons

On the contrary, if a store finds itself with a subpar manager or an ineffective District team, the store becomes unbearable. This is typical in most large retailers. However, the leadership in the southern US has not shown the capabilities to eliminate these ineffective leaders. District staff and Store Managers are left to flounder and create poor store and district execution and results. This leaves a cyclical problem when trying to "fix" once prosperous stores, managers and sales.

Advice to Management

There is a disconnect from the District Teams to the store management and associates. There is not enough training through walks with the appropriate individuals. This is due in large part to the constant changes of the District Walks and metrics. If the stores continue to hit the moving target, the beneficial impact of any type of metrically driven walk is nullified. Pick what is relevant and focus on that. This may not be Corporate's intent, but it is the result at the local level.

The Home Depot Response

Oct 15, 2013 – Client Partner

Thank you for taking the time to share your comments. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group ... More

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  1. Very typical job

    Former Employee - BIA in Madison, MS
    Former Employee - BIA in Madison, MS

    I worked at The Home Depot part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It gives u great experience with working with people who likes to fix up their homes

    Cons

    a lot of customers that come in that wants something that they can only describe but not know the name of the item.

    Advice to Management

    Keep doing a great job

    The Home Depot Response

    Oct 18, 2013 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is customer service.


  2. Educating and fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Alvin, TX
    Current Employee - Sales Associate in Alvin, TX

    I have been working at The Home Depot part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work with wonderful people and get to assist customers with their DIY needs

    Cons

    Can't excel without transfer, hours cut without notice, schedule never the same

    Advice to Management

    If hours are going to be cut, let the employees know so that other arrangements can be made and schedule part-timers so that another job can be sought to help fill in the loss of hours and pay.

    The Home Depot Response

    Oct 18, 2013 – Client Partner

    Thank you for your feedback. At The Home Depot, we strive to provide an environment where associates feel they’re valued, treated fairly, and respected. Taking care of our people is one of our core ... More


There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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