There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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It had its ups and downs

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Austin, TX
Current Employee - Anonymous Employee in Austin, TX

I have been working at The Home Depot part-time (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

My co workers are really friendly and a lot of the upper management are too. Its an easy job that pays a little over minimum wage in texas. Hours are also good for part timers

Cons

The people are rude when you don't know where something is even if you are only a cashier. This job is mostly just tools and wood, so if youre looking for a fun job well this can go both ways.

The Home Depot Response

Oct 25, 2013 – Client Partner

Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is customer service.

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  1. Interesting people, not so interesting job, and demanding work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Home Depot part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You are rarely going to get bored. There is always someone to talk to, be it customer, co-worker, or even boss. A ton of learning and product insight to do there. Even at the crack of dawn till closing, you are rarely going to become bored.

    Cons

    Pay is not so great, considering that there are never enough people there for work. Often times, you are working in multiple departments, and are often under appreciated. The managers occasionally have compassion for others, but lack leadership skills and communication with other departments. They say they put customers and associates first, however, that isn't always the case.

    Advice to Management

    Be more compassionate, flexible, and understanding to the associates. If you really want to be number 1 again in customer service, you better be good to your associates. If you give gold to the customers, give platinum to the associates. Then those associates will give platinum to the customers. If this analogy doesn't make any sense to you, go read up customer service and associate care from Marriott or Costco. Maybe, implement some of their strategies to your company.

    The Home Depot Response

    Oct 25, 2013 – Client Partner

    Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and ... More


  2. Reasonable for entry-level, but you're not going anywhere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freight Team Associate in Bothell, WA
    Current Employee - Freight Team Associate in Bothell, WA

    I have been working at The Home Depot part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This was a great first-job for me, as it was easy to get hired and start working. Plenty of hours available with the occasional overtime, and lots of part-time position openings.

    Cons

    You're not going to accelerate up the ranks at Home Depot, as much as they claim you will. There's no real opportunity for raises, and the general feeling you get is that the company is benefiting as much as it can from being non-union. They're more interested in having low-quality work and paying less than they are in having high-quality associates and paying the difference.

    Advice to Management

    Reward employees that put in extra effort. If you like their work, convince them to stay.


There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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