There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

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Helpful (1)

I like that what the Home Depot does in general is to educate the DIY'er about the whole project and what they will need

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Cincinnati, OH
Current Employee - Sales Associate in Cincinnati, OH
Recommends
Positive Outlook
Approves of CEO

I have been working at The Home Depot full-time (More than a year)

Pros

Corporate gives all the associates the ability to make the customer happy without having to first get permission. We have a small monetary leeway to satisfy our customers and it's useful. There are also many unexpected benefits, such as meals provided periodically, contests and competitions with chances to win days off with pay etc.

Cons

Home Depot used to offer healthcare to both part-time and full-time employees but now only offers it to full-time. The pay could be better.

Advice to Management

Communication within the chain of command would be suggested.

The Home Depot Response

Nov 20, 2013 – Client Partner

Thank you for sharing your review. We understand that our associates are the key to our success. We pay competitive rates and strive to create an environment where all associates feel they are ... More

Other Employee Reviews for The Home Depot

  1. Pro Desk Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pro Desk Associate in Homer Glen, IL
    Former Employee - Pro Desk Associate in Homer Glen, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Home Depot full-time (More than 3 years)

    Pros

    Pro Desk Employees usually work AM to take care of contractors.Some stores will have one associate work a Saturday.Employees are very friendly and helpful to other associates.

    Cons

    Home Depots Deliveries to contractors more than 25 miles from the store cannot be a morning delivery.Unless your customers goes to another store closer to his job site. Which doesn't make since to your customer. Management has a hard time discounting or matching competitor pricing. The clerk is in the middle and made to feel as thou He's doing something wrong. Management rarely available when needed or called.Leaving you to make decisions you will be accountable for later.

    Advice to Management

    Many in management don't know how the Pro Desk work.They do understand one thing and that is sales dollars.They just don't want to be involved in helping you earn more sales through customer service needed for the Pro Contractor. Pricing and deliveries are Home Depots biggest weaknest.

    The Home Depot Response

    Nov 20, 2013 – Client Partner

    Thank you for taking the time to share a review. Our associates and managers alike are essential parts of The Home Depot’s network. We appreciate your feedback.


  2. very infomative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Houston, TX
    Current Employee - Sales Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    getting familiar with the local average consumers habits and needs - Knowledge of building materials

    Cons

    different level of customer service among associates - 70% of the associates are most intersting for the paycheck than improving their skills daily...

    Advice to Management

    train your associates more.

    The Home Depot Response

    Nov 18, 2013 – Client Partner

    Thanks for taking the time to share your comments. We have shared your feedback with others. Our associates are encouraged to adopt and adapt good ideas from others, and initiate creative and ... More


There are newer employer reviews for The Home Depot
There are newer employer reviews for The Home Depot

See Most Recent

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