The Home Depot

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8 people found this helpful  

Make it a career or a stepping stone

Anonymous Employee (Former Employee)

ProsGreat benefits. Nice people to work with.

ConsThey look at the numbers not the people. HD is big on getting and staying healthy. Unfortunately, the way they schedule the hours, no one can have a body rhythm or the energy to get healthy. They now use a computer program to do the schedule. They do not deviate from it. So it makes no difference to them whether or not there is coverage in the departments. One of they're other BIGGIES is the VOC (voice of the customer) that is a very good thing. I just can't figure out how they expect the customers to be happy with no one on the floor to help them. They also seem to think that unhappy employees are what they want. It would be so easy for them to make everyone happy. Just listen to them, adjust schedules so people can have a life outside HD. But no, only Assistant Store Managers and above are worthy of that. They don't listen to the employees that are out on the floor helping the customers as to what works and what doesn't. It's like talking to a wall. They have a great set of core values. They just don't use it. They don't enforce the rules with the customers. An employee will explain to the customer that "No we can't do that, it's against Company policy", the customer complains to management and wala, we are the bad guy and the customer gets their way. In a small area that gets around. Now all the customers know, complain loudly and you can get anything for free. Bad business.

Advice to Senior ManagementListen to your employees. There are always the ones that are chronic complainers, but you know which ones are hard working and care about the company. Take the time to review the schedules. Let your employees have a life. Remember they are people not just a matrix based on numbers, feeding your Success Sharing. Do something about the pay scale. People can't live on what you pay them.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

The Home Depot Client Partner responded to this review

Apr 30, 2014

Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Coverage? What's that?

    Head Cashier (Current Employee)

    I have been working at The Home Depot part-time for more than a year


    Pros: As a part time employee, I have disability and life insurance coverage. I've earned a few awards that have gotten me some bonus money (Bronze,… Cons: I've been working for the company for nearly 3 years, and I still don't make $10 per hour. I was promoted to a Head Cashier… Advice to Senior Management: Consider re-evaluating part time employee salaries for COLA increases. I've heard of new employees making nearly as much as I do, and I've been with… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It can be fun

    Lead Generator (Current Employee) Hayward, CA

    I have been working at The Home Depot full-time for more than 5 years


    Pros: It's what you make it. I had a lot of fun at the Home Depot. My position allowed me a lot… Cons: none that I can post. Advice to Senior Management: Take care of the good employees who get you sales and help… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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