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Very disorganized and difficult place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Manager  in  Portland, OR
Current Employee - Program Manager in Portland, OR

I have been working at The MENTOR Network full-time for more than 5 years

Pros

The clients are great and coworkers are a lot of fun

Cons

Extremely difficult to get the company to meet its obligations. Expect to spend most of your time figuring out how to be compliant working around their policies.

Advice to ManagementAdvice

Stop investing so much personally into your ideas to fix things. Test the solution and see if it works. Don't demand that your underlings make it work if it isn't. Also stop talking about excellence, if it were true you wouldn't have to say it constantly.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

152 Other Employee Reviews for The MENTOR Network (View Most Recent)

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  1. 1 person found this helpful  

    The sky never stops falling at NC Mentor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network full-time for less than a year

    Pros

    Meaningful work with children and families. Supportive peers. Reimbursement for supervision for provisionally licensed therapists, as well as yearly stipend to use toward continuing education.

    Cons

    Very fear-based management style (use of threats, punitive action, describing the tenuous state of the company's finances, random lay-offs and forcing people to quit to deny them severance, etc). The agency values profit $$$ and quantity over quality therapy, and will even push therapists to bill more than is medically necessary for their clients, or to bill for things that are completely non-billable. Incredibly stressful work environment and no support for on-the-ground, front-line workers. Many people leaving the agency left with stress-related medical problems. No useful training or support with learning the basic functions of the job; new people often had to "train each other" resulting in much wasted time and energy as well as tons of preventable mistakes. Promised raises for 9 months which never appeared. Every other week we were told of the financial instability of the agency and given a date that numbers had to be up "or else." Unreasonably high expectations for workers that were constantly changing. No consistency. Very "top-down" management approach. No respect for boundaries of employees; nothing is ever enough for those people. Turnover rate that is ridiculous.

    Advice to ManagementAdvice

    Using fear as a motivator is very effective in the short-term but ultimately deteriorates trust, respect and loyalty of employees. Set realistic expectations for workers and provide training that supports people past the 2 week "orientation." Listen to and respect the limits of employees. Consider the financial impact of a high turn-over rate, the cost of finding and training new people. Invest in employees and try to reverse this. Treat each employee as important and not as replaceable money-making machines.

    Doesn't Recommend
    Negative Outlook
  2.  

    Mentor Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSP  in  Mulberry, FL
    Former Employee - DSP in Mulberry, FL

    I worked at The MENTOR Network full-time for more than 5 years

    Pros

    People, workplace, not hard work, clients, and atmosphere.

    Cons

    Money, growth in company, and management.

    Advice to ManagementAdvice

    Need to get new management in the polk county branch.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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