There are newer employer reviews for The MENTOR Network
There are newer employer reviews for The MENTOR Network

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Long time employee. I only stay because of my personal commitment to the mission and my team

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at The MENTOR Network full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

My immediate supervisor and team and many people who provide care in our programs. I have some flexibility in my schedule which helps

Cons

Too many to list. A very top down management style with highly compensated executives who have never worked in the field but apparently have much more value than those who have spent their career in this field. No sense of team or leadership from executive staff

Advice to Management

Pay attention t o the priority of caring for vulnerable children and adults by fully staffing programs with qualified middle management. Under stand that corporate support services such as it and marketing are just that, support services and little to now impact on the day to day care of the individuals in our care and they should not be given a higher value than those who work in operations Be aware of "managing up" because you are not getting the real story about what is going on in the field.

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  1. Very disorganized and difficult place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR
    Current Employee - Program Manager in Portland, OR

    I have been working at The MENTOR Network full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The clients are great and coworkers are a lot of fun

    Cons

    Extremely difficult to get the company to meet its obligations. Expect to spend most of your time figuring out how to be compliant working around their policies.

    Advice to Management

    Stop investing so much personally into your ideas to fix things. Test the solution and see if it works. Don't demand that your underlings make it work if it isn't. Also stop talking about excellence, if it were true you wouldn't have to say it constantly.


  2. Helpful (1)

    The sky never stops falling at NC Mentor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Meaningful work with children and families. Supportive peers. Reimbursement for supervision for provisionally licensed therapists, as well as yearly stipend to use toward continuing education.

    Cons

    Very fear-based management style (use of threats, punitive action, describing the tenuous state of the company's finances, random lay-offs and forcing people to quit to deny them severance, etc). The agency values profit $$$ and quantity over quality therapy, and will even push therapists to bill more than is medically necessary for their clients, or to bill for things that are completely non-billable. Incredibly stressful work environment and no support for on-the-ground, front-line workers. Many people leaving the agency left with stress-related medical problems. No useful training or support with learning the basic functions of the job; new people often had to "train each other" resulting in much wasted time and energy as well as tons of preventable mistakes. Promised raises for 9 months which never appeared. Every other week we were told of the financial instability of the agency and given a date that numbers had to be up "or else." Unreasonably high expectations for workers that were constantly changing. No consistency. Very "top-down" management approach. No respect for boundaries of employees; nothing is ever enough for those people. Turnover rate that is ridiculous.

    Advice to Management

    Using fear as a motivator is very effective in the short-term but ultimately deteriorates trust, respect and loyalty of employees. Set realistic expectations for workers and provide training that supports people past the 2 week "orientation." Listen to and respect the limits of employees. Consider the financial impact of a high turn-over rate, the cost of finding and training new people. Invest in employees and try to reverse this. Treat each employee as important and not as replaceable money-making machines.


There are newer employer reviews for The MENTOR Network
There are newer employer reviews for The MENTOR Network

See Most Recent

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