The MENTOR Network
2.2 of 5 136 reviews
www.thementornetwork.com Boston, MA 5000+ Employees

136 Employee Reviews (View Most Recent)

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1 person found this helpful  

Dissatisfied Proctor Parent

Proctor Parent (Current Employee)
Portland, OR

ProsTruly can't think of any but I need a 20 word minimum so am keeping on writing. When i first came on with Mentor, I was hopeful... but that quickly diminished as I got to know the company. While the values are spoken, there is more talk than walk.

ConsUnable to fulfill its commitments. Staff are disorganized and unprofessional, show up late to meetings and have even no-showed without even a phone call. Behavior Specialist participates in triangulation between child and parents, undermining the authority of the parents. Behavior Specialist threatened to leave a meeting because it was getting too heated. One would think that a Behavior Specialist could maintain more composure when a meeting gets confrontational. The Director was caught lying several times and either doesn't know what he's doing or just doesn't care about dotting i's and crossing t's. I found this concerning and unprofessional since we are working with a protected population and we a required to dot i's and cross t's! That's our job and it's their job to make sure we're doing it! Our paperwork was never checked - not once. We're better off on our own. If you want to work with kids or adults with disabilities, DO NOT GO THROUGH MENTOR OREGON. Go directly to your county

Advice to Senior ManagementThe company needs an upper management reconstruction. i think the almighty dollar is standing in the way of making some important decisions that would benefit lower level employees... like hiring more staff to help make the company more organized. It appears to a top down run organization and that just doesn't work anymore. Upper management needs to listen to its lower management and fill some of the resource gaps. That might help. Good luck.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Lack of support & training for staff.

    Team Lead (Former Employee)
    Asheville, NC

    I worked at The MENTOR Network full-time for more than a year


    Pros: Direct service staff are very caring about consumers. The families worked with are great. The position provides… Cons: Lots of travel using your own vehicle, for which you are only reimbursed .32 per mile. They frequently "lose" your mileage reimbursement form, so… Advice to Senior Management: Your staff cannot work effectively with families when they are not supported by management. You bought Families Together Imc, and adopted their motto of… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Comp & Benefits
           
    • No Opinion of CEO

     

    Mentor needs to restructure the company or sell it

    Director of Nursing (Former Employee)

    I worked at The MENTOR Network full-time for more than a year


    Pros: I loved working with the consumers. Cons: There is inadequate training for everyone from top to bottom. The company expects outstanding results but gives little resources to achieve those results. Mentor execs… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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