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Rewarding work, but something was off with the local company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Program Coordinator in Las Vegas, NV
Former Employee - Program Coordinator in Las Vegas, NV

I worked at The MENTOR Network full-time (more than a year)

Pros

The individuals, their guardians and support team in the community are the best reason to commit yourself to this work. I worked with amazing people and they are the reason that this job is rewarding.

Cons

I worked at REM Nevada and something was just off about the place. There was a lack of communication. In hindsight, I think possibly the company felt it best to keep employees in the dark so that they would have leverage if they needed it.

Advice to ManagementAdvice

Be honest.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 2 people found this helpful

    Has steadily gone down hill with no improvement in sight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network full-time (more than 10 years)

    Pros

    This place of employment provides flexible work schedule

    Cons

    - No pay raises in over 9 years
    - Extreme Micro management
    - Create policies without looking at the trickle down effect - results in more policies in a continuous cycle
    - Bonuses are not individually based nor are they office based but state based- so no matter how hard you work or your office works if someone somewhere else in that state is slacking you're penalized
    - Management lacks hands on experience to know what the employees deal with daily
    - Mileage reimbursement is minimal - increased by .02 cents during my employment - close to .20 less than the federal rate of .55 a mile
    - Workers feel under appreciated and over-worked - management acts like they are interested in the employees but when issues are brought up they are minimized or the
    - Issue at hand is never addressed, rather a "policy" is made that still doesn't address the issue at hand but creates more issues
    - Health insurance is terrible - premiums are cheaper post tax if sought through a broker - the premiums are set with the company only providing approx. $200 per paycheck no matter what plan is chosen so that they can then pocket the money for each employee that chooses to seek coverage outside of MENTOR - this means a fattening of the wallet for the executives
    - Behind times in technological world, expecting employees to be able to function while on the road with old flip phones that have no internet capability
    - Paperwork is very redundant, frequently you are entering the same information on multiple forms, these need to be condensed and issue has been brought to management but no change in the 12+ years there

    Advice to ManagementAdvice

    Address all the issues that are Cons, these are all pertinent to getting and keeping quality employees rather than constantly retraining and re-hiring new employees. Get in touch with the employees on the ground and trust their judgment. If you hope to retain quality employees then open up your checkbook and provide better pay, mileage reimbursement, and benefits. Upgrade technology so that the employees can be more efficient and not tied to a desk when expected to also be out in the field. Cease the micro management, it results in constant frustration and decreased moral of employees always having to second guess what they are doing. Think a policy through and examine the trickle down results prior to implementing a poor ineffective policy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful

    A health and human service company that has completely lost touch...a sinking ship...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network full-time (more than 10 years)

    Pros

    Easily able to obtain growth opportunities...if you get in with the right people...but the glass ceiling is very low.

    Cons

    1. Very low morale.
    2. No support from management.
    3. Lack of consistency with policies.
    4. Very, very low pay with NO raises...employees unable to keep up with rising rate of inflation.
    5. No recognition for a job well done...just keep spreading yourself thin until burnout.
    6. Profit driven with disregard to how employees are treated.
    7. No balance between work life and personal life - They expect you to eat, sleep, and breathe work - even during your time off.
    8. Unfair to no reimbursement for use of personal property with high expectations to use personal property (vehicles, gas, vehicle insurance, cell phones, working off the clock, etc.)
    9. Expensive benefits with very low wages make them difficult to afford.
    10. Large gap between wages of management all the way down to direct staff
    11. New hires getting paid more than employees already with the company for many years.
    12. Understaffed with difficulty finding new hires to fill shifts due to all of the above...

    Advice to ManagementAdvice

    Respect and acknowledge your employees. Understand that they are the reason why you continue to bring in a profit. Pay them competitively, reimburse them fairly, and respect a balance between personal and work time. Realize that there is a reason why morale is incredibly low and positions are difficult to hire due to all of the above. Continue at this rate, and you won't thrive for much longer...How you treat your employees is directly reflective of the success of your company. As of current, you are heading in the completely wrong direction, a sinking ship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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