There are newer employer reviews for The Mark Travel Corporation
There are newer employer reviews for The Mark Travel Corporation

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Helpful (2)

Used to be an amazing place to work but not so much anymore

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Manager in Milwaukee, WI
Current Employee - Associate Manager in Milwaukee, WI
Recommends
Negative Outlook
Approves of CEO

I have been working at The Mark Travel Corporation full-time (More than 5 years)

Pros

Focus on wellness Fun product to sell and work on Some employees have been there for over 20 years Senior/upper managers are beloved by employees Do promote from within Generous time off policy Other benefits are fair Good place for entry level employees to get experience

Cons

Unexperienced managers Focus on poor performers, not on rewarding good employees People who do stick around because they are afraid to move - otherwise sometimes frequent turnover No understanding by management of workloads - results in some employees over worked while others do very little Minimal increases and often no increase for years Old boys network- while there are some upper managers who are women they have been there for years, otherwise men seem to move up much more quickly Work could be done from home allowing for more flexibility but they can't seem to make this work

Advice to Management

Reward and recognize good talent, address problem employees consistently, offer more flexible schedules and ways to work from home to make work more appealing

The Mark Travel Corporation Response

Jul 17, 2014 – Human Resources

Hello, It's great to hear you appreciate the focus on wellness, our time off policy and the overall work experience. We hear your concern about recognition and do believe a work-life balance is ... More

Other Employee Reviews for The Mark Travel Corporation

  1. Manager at Mark Travel

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Overall, good company to work for with some travel perks. Long hours for most.

    Cons

    Since 9/11 company has struggled to regain it's former glory.

    Advice to Management

    Listen to employee concerns.


  2. Helpful (3)

    When This company split the "Witches of Eastwick" took over!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Orlando, FL
    Former Employee - Customer Care Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The Mark Travel Corporation full-time

    Pros

    Getting to help people who booked vacations with this company. The 2 people in the scheduling department were great.

    Cons

    When I first started at Mark Travel it was different. Unicorns and rainbows. When the company split into Southwest Vacations which is where I was and Funjet in WI. It allchanged. The company started getting "upgrades" to their system. We had headphones that we could never hear people but the clients always heard everything around us. Our reservation system always crashed. Our new email system for answering emails was in beta! The company is being now run by all women and the dynamic of the workplace is off. At the end of 2012 for 3 months they cut hours to almost part time because we were so slow but WI office was slammed but they would not open up our lines to help them so we could keep our hours.In Jan 2013 they promised overtime and it never came. They could not stop roaches in that place.

    Advice to Management

    Fix your system, Too many women running the place,pest control,marketing


There are newer employer reviews for The Mark Travel Corporation
There are newer employer reviews for The Mark Travel Corporation

See Most Recent

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