There are newer employer reviews for The SCOOTER Store
There are newer employer reviews for The SCOOTER Store

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Helpful (2)

Core Ideologies are not the focus anymore

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in New Braunfels, TX
Current Employee - Manager in New Braunfels, TX

I have been working at The SCOOTER Store

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

When I first got there, the culture of The Scooter Store was great. Typically a strong focus on customer service. More innovation than typical in a similar company.

Cons

Company is very insurance-payor centric, which severely limits its ability to grow. Needs to expand its product base and payor-base. Lots of change, pay cuts and lost benefits. Being told that things will get better, but we've been hearing this for several years now and it just gets worse. I keep making less and less money.

Advice to Management

Recognition is needed for hard work put in. Need more focus on employees, benefits, and community service. The company is the one of the largest employers in the area. But the service to the community is lacking.

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  1. Helpful (1)

    Say one thing and do another!!!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive in New Braunfels, TX
    Former Employee - Executive in New Braunfels, TX

    I worked at The SCOOTER Store

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It had Pros early on but it is now about covering your own butt. Nice buildings to work in but you move all the time.

    Cons

    The Executive team is finally crumbling now at the hands of Sun Capital. It is about some of these egos were taken down. I hope only that it is in time to save the GREAT employees at The Scooter Store.

    Advice to Management

    Goodbye team of egos!!! I hope the new group comes in and learns from the mistakes of the past. Sun Capital don't stop cutting the fat at the top. There are many Execs that are not needed anymore that are still there.

  2. Helpful (1)

    Very Unstable, Unorganized Company with high turn-over rate and always mass hires.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Sales Support Representative in New Braunfels, TX
    Former Employee - Customer Service Sales Support Representative in New Braunfels, TX

    I worked at The SCOOTER Store

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay is good for the type of entry level work. The work is very easy and 4 weeks of paid training is given which is a lot for how easy the job is. There is a doctor onsite that even part time employees can see. Also an onsite gym is available to all employees making staying active and healthy very convenient even if it is a tad small.

    Cons

    Hours can be terrible. They are open around the clock with the exception of Sundays. They are highly unorganized and nobody ever really knows whats going on. Upper management such as the Directors are even more out of the loop than anyone. They change your schedule whenever they feel like it and don't bother mentioning it to the employee that they changed. They spend WAY too much money on petty things such as confetti. They throw confetti around almost every day and at first its fun and makes you laugh after about two weeks your sick of confetti and all the prancing around the managers do while their throwing confetti around.

    Advice to Management

    Pay more attention to the entry level employees. Don't mass hire so that you'll be staffed when a large group quits. Instead focus on keeping the employees you have that are trained and doing a great job.

There are newer employer reviews for The SCOOTER Store
There are newer employer reviews for The SCOOTER Store

See Most Recent

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