The San Luis Resort & Spa

www.sanluisresort.com
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Fun job experience and a great summer job for college girls.

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at The San Luis Resort & Spa

Pros

Great tips from the guests for the most part.

Cons

Bad management and will over work you.

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  1. I expected more out of the experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Galveston, TX
    Former Employee - Anonymous Employee in Galveston, TX

    I worked at The San Luis Resort & Spa

    Recommends
    Recommends

    Pros

    it's clean, most staff are friendly, the GM is a great guy, nice sense of community and closeness among staff, good benefits.

    Cons

    building is old and needs updating, the compensation could have been better, only one service elevator when there is three guest elevators, back of the house is extremely messy.

    Advice to Management

    Would have enjoyed a little more empowerment from management, more feedback on job performance, general manager is a great leader as well as the rest of his staff.


  2. Great customer service learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Galveston, TX
    Former Employee - Front Desk Agent in Galveston, TX

    I worked at The San Luis Resort & Spa part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You'll talk to hundreds of guest on a daily basis, really helps you break out of your shell if you're an introvert. Also the largest restaurant and hotel chain in N.America I believe so there are many locations you can visit with friends and family on a discount. :)

    Cons

    The Hotel had some embarrassing issues with getting guest checked in on time. Check-in time was 4pm when I worked there and we wouldn't be able to get guest checked in until 8 or 9pm sometimes. Unacceptable when you're charging over $300 for your lower level rooms during peak season.

    Advice to Management

    Fix your check-in time consistency during summer season and you'll be the number one rated hotel in Galveston, not the Galvez or Tremont.


There are newer employer reviews for The San Luis Resort & Spa
There are newer employer reviews for The San Luis Resort & Spa

See Most Recent

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