The Warranty Group Employee Review

Current Employee – been working at The Warranty Group

Pros – The Warranty Group has a singular focus amongst competitors who are often searching for direction. It has a strong financial position and a proven track record. The leadership team is committed to sustainable organic growth on both the topline and bottomline. Positive contributions by individuals and groups are recognized and rewarded. Benefits and compensation are competitive. Balance is a challenge everywhere but managers at TWG are pretty good about it. Office environment is friendly and professional. Its a pleasant place to work.

Cons – The industry itself is under pressure. Manufacturers are offering longer warranties, retailers and running their own programs, margins on some lines are shrinking. There have been some problems both in North America and internationally that distracted the company but it is already better for it with important lessons learned. To be successful plan to go deep and narrow, the better you know the clients' business the better you will be at developing, delivering, or supporting the warranty business. It can take years to see the real results due to coverage terms and earnings curves. Quick hits are uncommon. This is a place for mid- to long-term thinking.

Advice to Senior Management – Communication, communication, communication…use every medium and mode of communication to talk with staff, clients, and the market. The Warranty Group has been quiet for too long; its time to tell the story, sell the strategy, and stay on message despite the distractions.

Yes, I would recommend this company to a friend