The Warranty Group

  www.thewarrantygroup.com
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44 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
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2 people found this helpful  

It’s a good place to be now with new energy, new optimism, new commitment to market leadership.

Anonymous Employee (Current Employee) Chicago, IL

ProsThe Warranty Group has a singular focus amongst competitors who are often searching for direction. It has a strong financial position and a proven track record. The leadership team is committed to sustainable organic growth on both the topline and bottomline. Positive contributions by individuals and groups are recognized and rewarded. Benefits and compensation are competitive. Balance is a challenge everywhere but managers at TWG are pretty good about it. Office environment is friendly and professional. Its a pleasant place to work.

ConsThe industry itself is under pressure. Manufacturers are offering longer warranties, retailers and running their own programs, margins on some lines are shrinking. There have been some problems both in North America and internationally that distracted the company but it is already better for it with important lessons learned. To be successful plan to go deep and narrow, the better you know the clients' business the better you will be at developing, delivering, or supporting the warranty business. It can take years to see the real results due to coverage terms and earnings curves. Quick hits are uncommon. This is a place for mid- to long-term thinking.

Advice to Senior ManagementCommunication, communication, communication…use every medium and mode of communication to talk with staff, clients, and the market. The Warranty Group has been quiet for too long; its time to tell the story, sell the strategy, and stay on message despite the distractions.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Unhealthy environment. Whistle blowing is appreciated and encouraged

    Java Developer (Former Employee) Chicago, IL

    I worked at The Warranty Group


    Pros: flexible schedule work from home allowed close to Union Station good benefit package Cons: too many meetings managers don't understand term "Data Base" just file. Managers are not technically competent to work with developers they just spread fluff which does… Advice to Senior Management: I would stop hiring MBA managers and Business Analysts. Programmers in the past can be more productive in work with technical people. The more MBAs… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Lack Luster at Best

    Analyst (Current Employee) Chicago, IL

    I have been working at The Warranty Group


    Pros: They have a flexible work schedule which is nice. You… Cons: Lack of support, executive team completely out of touch with its employees, the benefits are sub par at… Advice to Senior Management: Listen to the employees and treat them with respect. More
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