There are newer employer reviews for The Zappos Family

3 people found this helpful  

Great starting point for enterprise development, but quickly slid into a downtown project

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Engineer in Las Vegas, NV
Current Employee - Software Engineer in Las Vegas, NV

I have been working at The Zappos Family full-time (more than an year)

Pros

- Generally lots of really smart people who are happy to help you grow technically.
- Attempts to make sure employees are happy.
- If you're on the right team, it can feel more like family than work.
- Lots of opportunities to learn enterprise level software development and dig in to code base.

Cons

- Bureaucracy tends to take a small, lean project and over complicates it, which oftentimes leads to it never being completed.
- Sometimes the core value of "embrace and drive change" is used as a trump card for having to deal with changes that don't feel completely thought out.
- The perks that were raved about 2 years ago were a lot better for the employees than they are today.
- Work/life balance is encouraged, but since the move downtown, there is sometimes a sense that "if you're not getting involved in downtown initiatives outside of work, you're not really on the inside".
- Growth within the company doesn't feel like it's based on merit/performance as much as time and involvement in the downtown initiatives.

Advice to ManagementAdvice

Listen to people's concerns and act on them.

Recommends
Neutral Outlook
Disapproves of CEO

171 Other Employee Reviews for The Zappos Family (View Most Recent)

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  1. 9 people found this helpful  

    CEO Has Checked Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Henderson, NV
    Current Employee - Anonymous Employee in Henderson, NV

    I have been working at The Zappos Family full-time (more than 5 years)

    Pros

    -Friendly co-workers
    -Good work environment
    -Freedom to move fast without fear of punishment from breaking things

    Cons

    -General lack of focus on running the business; everything has become about improving downtown which has been a tremendous distraction and makes little business sense (I know pitch -- create a downtown tech community and be able to hire from that talent pool -- but it's all cover for the fact that Tony is over Zappos) . I can't believe that Amazon is OK with this.
    -Tony, Zappos CEO, has stated publicly that he spends "100% of his time on Downtown Project."
    -Lower-than-average compensation due to no e-commerce competition in the area.
    -Reduced health benefits over the past year (you don't need to pass increased costs onto your employees just like you don't have to pass on fluctuations in UPS shipping prices onto your customers).
    -Spin factor: the company has become fond of sugar coating everything instead of communicating with us like adults (see health benefits, downtown project, tech projects).

    Advice to ManagementAdvice

    -Put company first, community second.
    -Hire a CEO that focuses on Zappos, not downtown Las Vegas.
    -Hire a CFO and COO while you're at it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Fun and motivating place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at The Zappos Family full-time (less than an year)

    Pros

    -Surrounded by awesome people
    -Core values are truly a part of everyday work and personal life
    -Motivating environment; endless job opportunities

    Cons

    -There are a lot of employees, so you have to be okay with being one of many people
    -Not a high starting wage but there are raise possibilities

    Advice to ManagementAdvice

    -Have a more consistent onboarding structure for depts outside of CLT

    Recommends
    Positive Outlook
    Approves of CEO
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