There are newer employer reviews for TheLadders
There are newer employer reviews for TheLadders

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Helpful (1)

Innovative and fun place to work with lots of potential

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Human Resources in New York, NY
Current Employee - Human Resources in New York, NY

I have been working at TheLadders

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Sure, the snack and game rooms are perks but there are so many other pros to working at TheLadders.com. The environment is great- spacious, bright, clean and the people are intelligent, warm and friendly. This is a place that you can certainly feel like you are on team. The company does a fantastic job in educating everyone where management wants to take the company, what initiatives we are taking, challenges that we face as well as what we are doing to correct it and how to be further progressive in our culture and products. Compensation is more than fair and any time that I have ever requested off has been approved. The customer service model which TheLadders uses is top notch and there is tremendous growth potential with some of the products that are being released.

Cons

Although one has much to learn as a professional at TheLadders, the opportunity to advance from within can be somewhat limited due to career progression structures.

Advice to Management

Re-vamp career progression opportunities <-- this is already in the works...

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  1. Helpful (1)

    Good company to work for

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at TheLadders

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Stocked kitchen, start up environment, the people

    Cons

    Stressful during the end of the quarter.


  2. Helpful (2)

    Cool aesthetics, but unfortunately that's about it

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service (Job Search Advisor) in New York, NY
    Former Employee - Customer Service (Job Search Advisor) in New York, NY

    I worked at TheLadders

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Some great perks such as free food in the kitchen (which is stocked with a bunch of good stuff)
    - Cool, young, motivated people
    - Laid-back atmosphere
    - Nice building, decent location

    Cons

    - Essentially a dead-end job, no career progression even for top performers if you start at the entry level
    - Controversial business practices - product quality is questionable at best and not necessarily what is advertised
    - Total lack of communication from management down to employees
    - Poor customer relations tactics (auto-renew policy infuriates customers, should be thrown away but makes company too much money)
    - Mass layoffs that have historically occurred every couple of years, due to huge/random restructuring of company model/business plan that seems to occur on a whim

    Advice to Management

    Communicate with your employees. Call a spade a spade and do not mislead customers - this is what results in a bad reputation. Choose a management structure and stick to it - letting go all middle management in one fell swoop to save money looks terrible and crushes any team morale. Get rid of the auto-renew policy - it's one thing to have a weak product if customers are willing to pay for it, but do not mislead them into further charges outlined in fine print.


There are newer employer reviews for TheLadders
There are newer employer reviews for TheLadders

See Most Recent

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