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3 people found this helpful  

Store Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager  in  Rochester, MN
Current Employee - Store Manager in Rochester, MN

I have been working at Things Remembered full-time for more than 5 years

Pros

Flexible. Awesome to create gifts for people. Development programs.

Cons

Lots of busy work. Part time people have no hours and get paid terrible

Advice to ManagementAdvice

Pay your people better wages and they will stick around and want to do a better job.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Things Remembered

  1.  

    great people to work with

    Current Employee - Seasonal Sales Associate
    Current Employee - Seasonal Sales Associate

    I have been working at Things Remembered part-time for less than a year

    Pros

    good times, meeting new people, advising customers on product selection

    Cons

    too far from house, food court at mall expensive

    Recommends
  2. 1 person found this helpful  

    A Life Sucking Salt Mine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Things Remembered full-time for more than 3 years

    Pros

    -Is A Creative Outlet
    -Fun fellow co-workers
    -Discount is good

    Cons

    -Not anywhere near enough training for any position, even manager.
    -High Stress!!!!!
    -No breaks, often go without lunch/dinner
    -Hard to even use bathroom at times, and on single coverage, you're doing so in a very worried manner.
    -High pressure/pushy sales tactics. Customers complain about it all the time.
    -Not enough training for part timers (only 8 hours to run whole store, open, close, engrave, sell, EVERYTHING on SINGLE coverage).
    -High turnover due to above, means constantly starting over on re-building your staff.
    -At customer's mercy, ALL THE TIME.
    -Cheap jewelry, falls apart when the weather changes or the wind blows.
    -No respect for family/work/life balance.
    -Work EVERY holiday, and usually EVERY day leading up to it. For example in December you'll work with only 3-4 days off before Christmas, and only one (if you can) in the last two weeks. During mother's day and father's day weeks you work (at least) a six day work week and on the holiday (is REQUIRED) AND you'll have to stay late (AND so will your staff) while you do floor set till 10pm-1am AFTER working a 10 hour day. This is true of every holiday.
    -Vacations are hard to take.
    -You do ALOT of work on your own time, without pay.
    -Bonus program SUCKS, is hard to even tell you got it.

    Advice to ManagementAdvice

    LISTEN to your people. They tell you over and over again about training hours, needing more hours for payroll, lack of work/life balance, etc... Don't just hear them, actually LISTEN to what they're saying. We are not stupid, we know that this STAR bonus program sucks compared to the old one. A floor set at 5am the day after a holiday, sucks just the same as staying late after a 10-14 hour day previous, and when you get off at 6-8pm, we've already missed most of the point of the holiday anyhow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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