Things Remembered

  www.thingsremembered.com
  www.thingsremembered.com
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great people to work with

Current Employee - Seasonal Sales Associate
Current Employee - Seasonal Sales Associate

I have been working at Things Remembered part-time for less than a year

Pros

good times, meeting new people, advising customers on product selection

Cons

too far from house, food court at mall expensive

Recommends

149 Other Employee Reviews for Things Remembered (View Most Recent)

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  1. 1 person found this helpful  

    A Life Sucking Salt Mine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Things Remembered full-time for more than 3 years

    Pros

    -Is A Creative Outlet
    -Fun fellow co-workers
    -Discount is good

    Cons

    -Not anywhere near enough training for any position, even manager.
    -High Stress!!!!!
    -No breaks, often go without lunch/dinner
    -Hard to even use bathroom at times, and on single coverage, you're doing so in a very worried manner.
    -High pressure/pushy sales tactics. Customers complain about it all the time.
    -Not enough training for part timers (only 8 hours to run whole store, open, close, engrave, sell, EVERYTHING on SINGLE coverage).
    -High turnover due to above, means constantly starting over on re-building your staff.
    -At customer's mercy, ALL THE TIME.
    -Cheap jewelry, falls apart when the weather changes or the wind blows.
    -No respect for family/work/life balance.
    -Work EVERY holiday, and usually EVERY day leading up to it. For example in December you'll work with only 3-4 days off before Christmas, and only one (if you can) in the last two weeks. During mother's day and father's day weeks you work (at least) a six day work week and on the holiday (is REQUIRED) AND you'll have to stay late (AND so will your staff) while you do floor set till 10pm-1am AFTER working a 10 hour day. This is true of every holiday.
    -Vacations are hard to take.
    -You do ALOT of work on your own time, without pay.
    -Bonus program SUCKS, is hard to even tell you got it.

    Advice to ManagementAdvice

    LISTEN to your people. They tell you over and over again about training hours, needing more hours for payroll, lack of work/life balance, etc... Don't just hear them, actually LISTEN to what they're saying. We are not stupid, we know that this STAR bonus program sucks compared to the old one. A floor set at 5am the day after a holiday, sucks just the same as staying late after a 10-14 hour day previous, and when you get off at 6-8pm, we've already missed most of the point of the holiday anyhow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Things Remembered full-time for less than a year

    Pros

    Customer interactions were very positive; the concept of the store is very unique; nice product.

    Cons

    No support from District Manager or Training Managers via email or phone. Inventory was not controlled properly therefore causing a lot of discrepancies in counts. Company does not provide a positive or motivational aspect toward sales or success; only the negative things are addressed. Sales were repeated and lack of communication regarding when sales would start and end. There was too much interference with store management, for example, not allowing a store manager to hire or fire her Assistant manager. Employee documentation was required however, it was not addressed and simply "filed". It was very difficult to achieve a raise or a promotion once hired in. They seemed to prefer to hire outside of the company, rather than promote.

    Advice to ManagementAdvice

    A review of your current Southeast Michigan DM would be advisable; she has the highest turnover in the US. She is not available to her staffs and rarely visits her stores. She is not aware of current promotions and does not choose wisely in her choices for employees. She also was very unprofessional in terms of not corresponding with her staffs and using texting as a mode of communication with managers, rather than speaking with them personally.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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