There are newer employer reviews for Thomson West

1 person found this helpful  

Please try harder to keep jobs in this country -- stop outsourcing work to India and China.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Publishing Specialist in Cleveland, OH
Current Employee - Senior Publishing Specialist in Cleveland, OH

I have been working at Thomson West

Pros

Besides the mandatory "core hours" of 9:30 to 3pm, hours are flexible. It's also possible to work a 4-day, 10 hour workweek. Basically, as long as you work 40 hours/week, when you work those hours are basically up to you. There's also lots of opportunity to work from home if necessary, i.e., if your child is sick.

Cons

Because the Cleveland office is relatively small, there is very little opportunity for advancement, unless you consider moving to one of the bigger offices is Rochester, New York or Eagan, Minnesota.
Upper management doesn't know what's really going on around the office and tends to promote and praise employees who don't necessarily deserve it.

Advice to ManagementAdvice

promote the employees who really deserve it.

No opinion of CEO

71 Other Employee Reviews for Thomson West (View Most Recent)

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  1. 1 person found this helpful  

    Friendly People, Zero Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Securities Researcher in Washington, DC
    Current Employee - Securities Researcher in Washington, DC

    I have been working at Thomson West

    Pros

    The people were friendly. The company recent;y merged with Reuters so it is a global company. The company is based all over the world. The company has many different occupations. The company has good products, and the customer service is excellent. It also is a company that is not in danger of going bankrupt. It's a billion dollar company. It also has a good brand name. That is identifiable to a lot of people.

    Cons

    The leadership was lacking in many ways. The amount of work required was very excessive. For example, after I left the position, they had additional people doing my job part time. They require employees to get up to speed very rapidly without providing adequate training for new employees. The heavy customer service focus is to the detriment of employees. The pay was quite low given the difficulties of the job and the complex work required on the job.

    Advice to ManagementAdvice

    I would invest in your people more. There was little or no training so career advancement was non existent. I would break down barriers between departments,

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Great place to work, depending on what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West

    Pros

    Great benefits, good work / life balance, career growth potential, healthy work environment, great office options including company store, Carabou Coffee, free fruit and milk. There are so many areas of the company that would be good to work for, depending on your skill set and aspirations, it could be the place for you. A big company makes you have to work hard if you have any hope of being promoted. Tuition reimbursment is great, as well.

    Cons

    Too much corporate politics (which you'd get anywhere, though), turnover is high within the company, parking can be rough, always facing reorgs and change management,

    Advice to ManagementAdvice

    More communication to middle management and all employees, working at such a big company can cause communication to suffer

    No opinion of CEO
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