Thomson West

  www.thomsonreuters.com
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2 people found this helpful  

Used to be a good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Manager  in  Cleveland, OH
Former Employee - Sales Manager in Cleveland, OH

Pros

Can make decent money if you hit quotas. However the company decides to raise quotas by 10-12% every year because that is the growth they have promised corporate. They do this without taking into account that the market is very competitive and that they haven't come up with new solutions/products that will lead to the new growth they want. This leads people to try and be creative in the way they make thei "number", which is reviewed ad nauseum by managers on a daily and weekly basis.

Cons

Shrinking industry with intense competition

Advice to ManagementAdvice

Realize that the market is much more competitive than they realize

Doesn't Recommend
No opinion of CEO

Other reviews for Thomson West

  1. 1 person found this helpful  

    Please try harder to keep jobs in this country -- stop outsourcing work to India and China.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Publishing Specialist  in  Cleveland, OH
    Current Employee - Senior Publishing Specialist in Cleveland, OH

    Pros

    Besides the mandatory "core hours" of 9:30 to 3pm, hours are flexible. It's also possible to work a 4-day, 10 hour workweek. Basically, as long as you work 40 hours/week, when you work those hours are basically up to you. There's also lots of opportunity to work from home if necessary, i.e., if your child is sick.

    Cons

    Because the Cleveland office is relatively small, there is very little opportunity for advancement, unless you consider moving to one of the bigger offices is Rochester, New York or Eagan, Minnesota.
    Upper management doesn't know what's really going on around the office and tends to promote and praise employees who don't necessarily deserve it.

    Advice to ManagementAdvice

    promote the employees who really deserve it.

    No opinion of CEO
  2. 1 person found this helpful  

    Friendly People, Zero Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Securities Researcher  in  Washington, DC
    Current Employee - Securities Researcher in Washington, DC

    Pros

    The people were friendly. The company recent;y merged with Reuters so it is a global company. The company is based all over the world. The company has many different occupations. The company has good products, and the customer service is excellent. It also is a company that is not in danger of going bankrupt. It's a billion dollar company. It also has a good brand name. That is identifiable to a lot of people.

    Cons

    The leadership was lacking in many ways. The amount of work required was very excessive. For example, after I left the position, they had additional people doing my job part time. They require employees to get up to speed very rapidly without providing adequate training for new employees. The heavy customer service focus is to the detriment of employees. The pay was quite low given the difficulties of the job and the complex work required on the job.

    Advice to ManagementAdvice

    I would invest in your people more. There was little or no training so career advancement was non existent. I would break down barriers between departments,

    Doesn't Recommend
    No opinion of CEO
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