There are newer employer reviews for Thomson West
There are newer employer reviews for Thomson West

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Helpful (1)

Great place to work, depending on what you do.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Eagan, MN
Current Employee - Anonymous Employee in Eagan, MN

I have been working at Thomson West

No opinion of CEO
No opinion of CEO

Pros

Great benefits, good work / life balance, career growth potential, healthy work environment, great office options including company store, Carabou Coffee, free fruit and milk. There are so many areas of the company that would be good to work for, depending on your skill set and aspirations, it could be the place for you. A big company makes you have to work hard if you have any hope of being promoted. Tuition reimbursment is great, as well.

Cons

Too much corporate politics (which you'd get anywhere, though), turnover is high within the company, parking can be rough, always facing reorgs and change management,

Advice to Management

More communication to middle management and all employees, working at such a big company can cause communication to suffer

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  1. Helpful (1)

    Like any company, there are dysfunctional parts and less dysfunctional parts: choose carefully

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Eagan, MN
    Current Employee - Manager in Eagan, MN

    I have been working at Thomson West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Work life balance. Flextime, and no expectation that "the best work takes place after five pm" like there is a lot of places. Quite a few people, even in senior management, come in early and leave early without it being a career limiting move. The technology organization is especially competent, and anyone with a good idea that can define the good idea in terms that the technology folks can understand is treated with respect and sometimes even adulation. The strategic marketing services organization is bright, strategic, analytical, and continues to be on the cutting edge. The content operations group and the content technology group are competent professionals led by competent professionals.

    Cons

    The segment marketing organization is a living embodiment of the Peter principle, with too many chiefs and not enough worker bees. They spend lots of money on themselves, promote only from within, and make life miserable for the rest of the company. There are good people in the organization, but they're drowned out by the idiots in charge and the high number of layers of management that insulate senior leadership from good ideas. New Product Development is OK, but too product-focused and not good listeners to the strategy folks (although they are correct in ignoring the segment marketers). The sales organization is focused on their numbers, and when they're not hitting them, they whine a lot.

    Advice to Management

    Blow up segment marketing, especially on the law firm side. Cut the number of directors and senior directors by two thirds, but keep the head count for marketers who have direct marketing and channel management experience (as opposed to lawyers from the customer experience operations organization). Beef up technology infrastructure, start by identifying technology bottlenecks (like the data warehouse) and investing in them rather than viewing infrastructure as a mere cost center.


  2. Solid growth, professional atmosphere

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY

    I worked at Thomson West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    There is career advancement at Thomson West. However, even though the "merger" happened over 5 years ago and Thomson was the acquiring company, the Minnesota-based West Publishing culture still prevails.

    Cons

    If you are in the Eagan office, then you are in the center of the universe. In the field, it can be difficult to get things done without travelling out to Minnesota.

    Advice to Management

    For a large organization, West is fairly nimble and there are a lot of smart people in the organization.


There are newer employer reviews for Thomson West
There are newer employer reviews for Thomson West

See Most Recent

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