There are newer employer reviews for Ticketmaster

 

Merger with Live nation changed dynamic

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Project Manager in West Hollywood, CA
Former Employee - Project Manager in West Hollywood, CA

I worked at Ticketmaster full-time (more than 5 years)

Pros

Pro- free lottery for tickets. loose dress code, easy job.

Cons

Management is horrible
No vision from CEO
No loyalty

Doesn't Recommend
Negative Outlook
Disapproves of CEO

136 Other Employee Reviews for Ticketmaster (View Most Recent)

Sort: Rating Date
  1.  

    Low pay and tons of work. Good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Manager in Dallas, TX
    Former Employee - Quality Assurance Manager in Dallas, TX

    I worked at Ticketmaster full-time (more than 10 years)

    Pros

    Very cool industry, free tickets (except to the more popular events) if you are client facing, some very cool coworkers / managers, pier support, very stable company, good benefits, flexible schedule (when they need it, but when you need it too), very casual dress code.

    Cons

    Very low salaries for field employees are a company culture that’s been there forever through the many ownership changes and it doesn't look like it will go away, completely overworked employees, lots of frustrated employees that are either grumpy or mistreating coworkers, you are always on call (officially or unofficially, but you are receiving company emails 24/7 and are expected to reply immediately several times), poor communication, they have released so many different versions of every product (and none of them work acceptably) that there is A LOT of confusion in the field, field employee input is ignored, field employees only support the little that they can and pass on the rest to remote groups with which they have to constantly struggle, no place for creativity or hands-on work, snake pit with tons of people trying to save their behinds by blaming others.

    Advice to ManagementAdvice

    Stop wasting money in programs and propaganda to boost employee morale. The best way to boost employee morale is to compensate them adequately and to hire enough people so that your workers don't have to work 12 hours per day.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Management plays favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project Manager in West Hollywood, CA
    Former Employee - Technical Project Manager in West Hollywood, CA

    I worked at Ticketmaster full-time (more than an year)

    Pros

    Sometimes got free tickets to not-so-popular concerts and can generally guarantee tickets for popular acts through internal purchase program.

    Cons

    At least when I was there, engineering/project management VPs played favorites to their core group of people that they knew from school or previous employment or to good looking women. I overhead management team say they brought candidates in simply because they were attractive females.

    Advice to ManagementAdvice

    Overhaul Ticketmaster folks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Ticketmaster

Work at Ticketmaster? Share Your Experiences

Ticketmaster

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.