There are newer employer reviews for TigerDirect Canada

1 person found this helpful

Boiler room environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager in Toronto, ON (Canada)
Current Employee - Account Manager in Toronto, ON (Canada)

I have been working at TigerDirect Canada full-time (more than a year)

Pros

I get my own cubicle.

Cons

Very poor infrastructure. Training is non-existent. Most employees and managers are technologically ignorant. Tools provided to employees to help manage and grow the business are laughable. Sales leads are a joke. Senior account managers get fed large accounts, while mid and low-level managers have to scrounge for scraps. Commission structure is confusing and setup so that account managers don't get maximum pay for their work. The only way to earn a decent income is to sell lots of warranties and SPIFF'd product. Base salary is a joke compared to similar companies. There is zero opportunity for career advancement.

Advice to ManagementAdvice

Stop trying to micro-manage ever little thing. Get a website that works. Treat the Canadian side of the business with more respect. Develop some real tools to manager accounts.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. Be a Tiger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)

    I have been working at TigerDirect Canada full-time (more than 3 years)

    Pros

    good money, more you put in the more you get

    Cons

    some coaches are no good.

    Advice to ManagementAdvice

    Train the coaches

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful

    Crooks from the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Etobicoke, ON (Canada)
    Current Employee - Sales Associate in Etobicoke, ON (Canada)

    I have been working at TigerDirect Canada full-time (less than a year)

    Pros

    None unless you are a crook and don't mind ripping off customers.

    Cons

    The whole place is riddled with crooks, this comes from the very top in Miami to all the managers. It seem if you get a Manager thats good and honest they don't last. Managers always talking about how the other store managers manipulate sales to make their goals. They suck up to upper management even though they hate them just to keep their job. They will throw anyone under the bus to save themselves. Take a look at the jobs always advertised, they cannot keep anyone. They do not care about the customer only how much junk you can sell them, and when it comes time to help they customer you are told not to until it escalates then you are the one in trouble. They change the rules every day so you really never know what your doing. Yesterday it was okay but today it's not. Morale sucks as you are always being threatend with your job even though they do not have the product advertised.

    Advice to ManagementAdvice

    You know where the problem lies, stop sweeping it under the rug and make changes to improve your company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for TigerDirect Canada

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