There are newer employer reviews for TigerDirect Canada

Helpful (1)

Boiler room environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager in Toronto, ON (Canada)
Current Employee - Account Manager in Toronto, ON (Canada)

I have been working at TigerDirect Canada full-time (more than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

I get my own cubicle.

Cons

Very poor infrastructure. Training is non-existent. Most employees and managers are technologically ignorant. Tools provided to employees to help manage and grow the business are laughable. Sales leads are a joke. Senior account managers get fed large accounts, while mid and low-level managers have to scrounge for scraps. Commission structure is confusing and setup so that account managers don't get maximum pay for their work. The only way to earn a decent income is to sell lots of warranties and SPIFF'd product. Base salary is a joke compared to similar companies. There is zero opportunity for career advancement.

Advice to Management

Stop trying to micro-manage ever little thing. Get a website that works. Treat the Canadian side of the business with more respect. Develop some real tools to manager accounts.

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  1. A place where shady people thrive (at least they think they do)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, ON (Canada)
    Current Employee - Anonymous Employee in London, ON (Canada)

    I have been working at TigerDirect Canada

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Absolutely nothing is good about this establishment, nothing.

    Cons

    No training
    Reluctant to help when you ask a manager for assistance
    Sales people shove tickets to people they haven't helped
    Sales people ignore customers they don't think are going to buy a laptop
    Sales people offend customers with the profanity they use around them
    Management is so lazy
    There are a couple good employees but they always get overshadowed by shady employees that suck up to the even more shady management

    Advice to Management

    Remain within the confines of the store because you can't get away with your antics in the real world.

  2. Be a Tiger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)

    I have been working at TigerDirect Canada full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good money, more you put in the more you get

    Cons

    some coaches are no good.

    Advice to Management

    Train the coaches

There are newer employer reviews for TigerDirect Canada

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