There are newer employer reviews for TigerDirect Canada

Nonsensical business model

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Miami, FL
Former Employee - Anonymous Employee in Miami, FL

I worked at TigerDirect Canada

Pros

Commission is uncapped, potential to make a lot of money

Cons

The many reasons why you won't get paid your commission

Doesn't Recommend
Disapproves of CEO
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  1. Tigerdirect... great if you are really needed. Terrible if you are a regular worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at TigerDirect Canada

    Pros

    Stability. Some flexibility when it comes to leave. Depending on who you work for, the company is amazing... or terrible.

    Cons

    Hours are horrible. Raises only come when you hand in your resignation.

    Advice to ManagementAdvice

    Loosen your grip on the employees. Remove the 45 hour requirement. Be more fair about raises and reviews. Only then will you be able to build company loyalty. Make long term plans and stop thinking day to day and week to week.

    Doesn't Recommend
    Disapproves of CEO
  2. Experts in Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Account Manager in Etobicoke, ON (Canada)
    Former Employee - Corporate Account Manager in Etobicoke, ON (Canada)

    I worked at TigerDirect Canada full-time (more than a year)

    Pros

    Basic salary is reasonable for a call center
    Health Plan including dental and vision
    Casual office attire

    Cons

    You will be micromanaged constantly and calls will be monitored.
    You are only as good as your current pay period so don't think that your past good work counts for anything.
    Training only in the first week and then when vendors visit but technical knowledge is up to employee
    Commissions are low and not much flexibility with pricing.
    Every transaction is tedious because systems are not integrated.
    Employee "discounts" are only available on specific days and not on items shipped from US to Canada.

    Advice to ManagementAdvice

    Integrate computer systems to make it easier for agents instead of making it easier to micromanage.
    Pretend to care about employees rather than assuming that they're lying when they call in sick.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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