There are newer employer reviews for Tim Hortons
There are newer employer reviews for Tim Hortons

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i have been working at tim hortons for almost 2 years now and i know almost as supervisors job in crew members position.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Tom Hortons - Store Front/Baker in Toronto, ON (Canada)
Current Employee - Tom Hortons - Store Front/Baker in Toronto, ON (Canada)
Recommends
Approves of CEO

I have been working at Tim Hortons part-time (More than a year)

Pros

Their hospitality strategy for customers by following the FIve W's, which are Welcome, What, Work, Wow ( help older ppl or give free tim bits for babies or kids to get a "wow" from customer) and Wave as to say bye waving n smiling.

Cons

there aren't really any downsides but as in my experience they need more workers during overnight shifts and enough bakers to substitute.

Advice to Management

none

Other Employee Reviews for Tim Hortons

  1. It is what it is.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tim Hortons - Store Front/Baker in Kenora, ON (Canada)
    Former Employee - Tim Hortons - Store Front/Baker in Kenora, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (More than a year)

    Pros

    I always had more then enough hours and fast paced.

    Cons

    Poor management, Understaffed all the time, lack of communication between staff and management.


  2. Good way to start-up your customer service experience/ track record.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tim Hortons - Store Front/Baker in Toronto, ON (Canada)
    Current Employee - Tim Hortons - Store Front/Baker in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time (Less than a year)

    Pros

    Free meals during breaks (though this really depends on which branch or franchisor you're working at), positive work environment, flexible working hours, well recognized customer service experience by other prospect employers, good way to accumulate customer service experience, interaction with friendly customers (and that sense of fulfillment of serving them).

    Cons

    Encounters with unreasonable customers, back-breaking experience if you're assigned in receiving supply deliveries, repetitive nature of work (especially if you're baking), freezing experience inside the fridge and freezer.


There are newer employer reviews for Tim Hortons
There are newer employer reviews for Tim Hortons

See Most Recent

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